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Childcare Account Specialist

YMCA of Greater DaytonDayton, Ohio

$14 - $18 / hour

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Overview

Schedule
Full-time
Career level
Entry-level
Remote
On-site
Compensation
$14-$18/hour

Job Description

Description

Childcare Account Specialist
Association Services Office
Dayton, OH
Full-Time/Non-Exempt
$14.00-$17.50/Hour
Hours are between 8am-6pm and varies.
Position Summary:
Responsible for carrying out business office and Registration and Billing procedures for the Child Care Program department.
At the YMCA, We are welcoming: we are open to all. We are a place where you can belong and become. We are genuine: we value you and embrace your individuality. We are hopeful: we believe in you and your potential to become a catalyst in the world. We are nurturing we support you in your journey to develop your full potential. We are determined: above all else, we are on a relentless quest to make our community stronger beginning with you.
  • Provides excellent service to program participants, their families, staff members, and other individuals.
  • Manages childcare billing accounts receivable through multiple forms of correspondence to participants.
  • Provides excellent telephone and member service while facilitating inbound/outbound calls.
  • Remains accountable for all monetary transactions on shift and appropriate reconciliation of these transactions.
  • Maintains all pertinent equipment and supplies.
  • Is familiar with childcare information as outlined in the childcare and parent handbooks.
  • Proactively solves problems.
  • Follows appropriate safety guidelines.
  • Communicates to direct supervisor any concerns or incidents that may need follow-up.
  • Protects confidential information regarding program participants, families and staff members.
  • Process Hourly Billing.
  • Process Approved Registrations within a timely manner.
  • Completes other tasks as assigned by Childcare Account and Registration Coordinator or Director of Call Center Operations.
Qualifications:
  • Must be at least 18 years of age and possess high school diploma or GED. A 2-year degree or applicable experience is preferred.
  • Six months or more of related customer service and clerical experience required.

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FAQs About Childcare Account Specialist Jobs at YMCA of Greater Dayton

What is the work location for this position at YMCA of Greater Dayton?
This job at YMCA of Greater Dayton is located in Dayton, Ohio, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.
What pay range can candidates expect for this role at YMCA of Greater Dayton?
Candidates can expect a pay range of $14–$17.5 per hour for this role.
What employment applies to this position at YMCA of Greater Dayton?
YMCA of Greater Dayton lists this role as a Full-time position.
What experience level is required for this role at YMCA of Greater Dayton?
YMCA of Greater Dayton is looking for a candidate with "Entry-level" experience level.
What is the process to apply for this position at YMCA of Greater Dayton?
You can apply for this role at YMCA of Greater Dayton either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.