Chinese speaking Medical office receiptionst
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Overview
Schedule
Full-time
Career level
Senior-level
Remote
On-site
Compensation
$17-$25/hour
Job Description
Benefits:
- Flexible schedule
- Opportunity for advancement
- Training & development
We are looking for a Chinese speaking Receptionist to manage our front desk on a daily basis and to perform a variety of administrative and clerical tasks. As an experienced front desk Receptionist, you will be the first point of contact for our patients. Our Receptionist’s duties include offering administrative support across the organization. You will welcome patients and greet people who visit the clinic. You will coordinate front-desk activities, including distributing correspondence and redirecting phone calls. To be successful as a Receptionist, you should have a pleasant personality, as this is also a customer service role. You should be able to deal with emergencies in a timely and effective manner, while streamlining office operations. Multitasking and stress management skills are essential for this position. This role may require working in shifts, so flexibility is a plus. Ultimately, a Receptionist’s duties and responsibilities are to ensure the front desk welcomes patients positively, and executes all administrative tasks to the highest quality standards.
Responsibilities
- Greet and welcome patients as soon as they arrive at the office
- Direct visitors to the appropriate person and office
- Answer, screen and forward incoming phone calls
- Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures)
- Provide basic and accurate information in-person and via phone/email
- Receive, sort and distribute daily mail/deliveries
- Maintain office security by following safety procedures and controlling access via the reception desk (monitor logbook, issue visitor badges)
- Order front office supplies and keep inventory of stock
- Update calendars and schedule patient's appointment, confirming the next day appointment
- Register patient's information and verify patient's insurance information online or via phone calls
- Keep updated records of office expenses and costs
- Perform other clerical receptionist duties such as filing, photocopying, transcribing and faxing
Skills
- Must speak Chinese and English
- Proven work experience as a Receptionist, Front Office Representative or similar role in a medical office settings
- Proficiency in Microsoft Office Suite and other medical registration software, such as MDland, previous experience of EPIC is plus
- Hands-on experience with office equipment (e.g. fax machines and printers)
- Professional attitude and appearance
- Solid written and verbal communication skills
- Ability to be resourceful and proactive when issues arise
- Excellent organizational skills
- Multitasking and time-management skills, with the ability to prioritize tasks
- Customer service attitude
- Previous medical office experience or additional certification in Office Management is a plus
- Team player
Compensation: $17.00 - $25.00 per hour
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FAQs About Chinese speaking Medical office receiptionst Jobs at Cb
What is the work location for this position at Cb?
This job at Cb is located in Flushing, New York, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.
What pay range can candidates expect for this role at Cb?
Candidates can expect a pay range of $17–$25 per hour for this role.
What employment applies to this position at Cb?
Cb lists this role as a Full-time position.
What experience level is required for this role at Cb?
Cb is looking for a candidate with "Senior-level" experience level.
What is the process to apply for this position at Cb?
You can apply for this role at Cb either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.