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Chronic Care Coordinator

LOGIC Health ManagementAustin, TX
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Overview

Education
Nursing (RN, LPN)
Career level
Senior-level
Remote
Remote
Benefits
Career Development

Job Description

Position SummaryWe are seeking a detail-oriented and compassionate Personal Care Coordinator to support patients across multiple care management programs, including CCM, PCM, RPM, RTM, APCM, TCM, BHI, CHI, and PIN. This role supports clinical and operational workflows, ensuring patients receive timely, personalized, and compliant support across care transitions, chronic condition management, behavioral health, and preventive care pathways.

We are a fast-growing organization building scalable, patient-centered care management operations. This is an opportunity for a self-starter who wants to do meaningful work in a remote environment and grow with the company over time. For the right person, this role can develop into a broader and more impactful position as our programs, team, and clinical operations continue to expand.

We believe care should be compassionate, accountable, and patient-centered. This role is part of a broader mission to deliver high-quality, equitable care that improves patient outcomes and access. Personal Care Coordinators are expected to reflect these values in every patient interaction, team collaboration, and operational decision.

Key Responsibilities

  • Conduct structured outreach, engagement, and follow-up across assigned patient panels
  • Document patient interactions and coordinate next steps using standardized workflows and documentation protocols
  • Coordinate care transitions, medication reconciliation, and patient needs assessments for TCM and PIN populations
  • Monitor biometric data and symptom trends for RPM/RTM patients, escalating concerns in accordance with established clinical protocols
  • Support behavioral health integration (BHI/CHI) through screening, referral coordination, and care plan updates
  • Facilitate care team coordination and task routing across assigned workflows
  • Maintain audit-ready documentation and contribute to dashboard inputs for operational tracking
  • Collaborate with interdisciplinary teams to ensure equity, compliance, and patient-centered outcomes
  • Support a whole-person approach to care that recognizes patients’ physical, emotional, and social needs

Requirements

Qualifications

  • Experience in care coordination, case management, health navigation, or a similar patient-support role preferred
  • Familiarity with CMS care models and care management documentation and billing requirements preferred
  • Strong communication, documentation, organization, and time management skills
  • Comfort with digital platforms, dashboards, EMRs, and remote engagement tools
  • Commitment to equitable, patient-centered, and scalable care delivery
  • Active credential or licensure as an MA, CNA, CMA, LPN/LVN, or RN preferred

Benefits

Contract Details

  • Contract-based position with potential for renewal or expansion
  • Remote position
  • Training provided on internal workflows, escalation protocols, and documentation standards
  • Opportunity for growth and expanded responsibility as the organization continues to scale

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FAQs About Chronic Care Coordinator Jobs at LOGIC Health Management

What is the work location for this position at LOGIC Health Management?
This job at LOGIC Health Management is located in Austin, TX, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.
What pay range can candidates expect for this role at LOGIC Health Management?
Employer has not shared pay details for this role.
What employment applies to this position at LOGIC Health Management?
The employer has not provided this information. This may be discussed during the hiring process.
What experience level is required for this role at LOGIC Health Management?
LOGIC Health Management is looking for a candidate with "Senior-level" experience level.
Does LOGIC Health Management allow remote work for this role?
Yes, this position at LOGIC Health Management supports remote work, giving candidates the flexibility to work outside the primary office location.
What education level is required for this job?
The education requirement for this position is Nursing (RN, LPN). Candidates with relevant qualifications or equivalent experience may also be considered.
What benefits are offered by LOGIC Health Management for this role?
LOGIC Health Management offers Career Development for this position. Actual benefits may vary depending on the employer's policies and employment terms.
What is the process to apply for this position at LOGIC Health Management?
You can apply for this role at LOGIC Health Management either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.