Claims Analyst III Cyber/Tech/Media

Who we are

American International Group, Inc. (AIG) is a leading global insurance organization. Building on 100 years of experience, today AIG member companies provide a wide range of property casualty insurance, life insurance, retirement solutions, and other financial services to customers in more than 80 countries and jurisdictions. These diverse offerings include products and services that help businesses and individuals protect their assets, manage risks and provide for retirement security.

Get to know the business

General Insurance is a leading provider of insurance products and services for commercial and personal insurance customers. It includes one of the world's most far-reaching property casualty networks. General Insurance offers a broad range of products to customers through a diversified, multichannel distribution network.

Our Claims professionals support AIG policyholders through some of the most trying times. When our clients face losses large and small, we step up to help them ease the financial burdens of catastrophic events like fires and hurricanes; we help them get their businesses back up and running again or recoup the value of a lost family heirloom or a prized possession. Our Claims team is an industry leader, drawing daily on its unparalleled levels of expertise to offer our clients the highest levels of stewardship to drive total cost of claim improvement and consistent outcomes. AIG manages claims using a wealth of technical and market knowledge about risks, business practices, and the ever-evolving legal and regulatory environment.

About the role

Claims Analyst III - Financial Lines -Cyber Media & Technology

How you will make an impact

As a Claims Analyst III, you will be responsible for handling claims from inception through conclusion of Professional Liability matters, including Cyber, Network Security, Business Interruption, Media and Technology exposures and be responsible for investigating & evaluating coverage, analyzing liability and financial exposure, litigation management, negotiating settlements where appropriate, attend mediations/settlement conferences, etc. You will interface with insureds, brokers, and counsel to resolve claims. This position reports to the Vice President of Claims.

• Timely coordinate with defense counsel/insureds/monitoring counsel to facilitate coverage, liability, and damage analysis.
• Explore the use of technology, structured settlements, and other means to find strategic and cost-effective claims resolutions.
• Effectively analyze and budget the litigation of each claim on pending through timely discussions with counsel, vendors, and insureds.
• Determine judgmental value on all files in pending within a reasonable time frame and make presentations to management as necessary.
• Manage reserve adjustments and payments to avoid deficit payments.
• Other responsibilities as needed.

What we are looking for

• Bachelor's Degree or equivalent required. Juris Doctor and/or multi-state adjuster licenses highly preferred.

• A proven track record of claims or litigation experience.

• Financial and/or cyber experience preferred.

• Proven ability to analyze policies of insurance and legal documents.

• Strong written and verbal communication skills.

• Strong interpersonal and organizational skills.

• Strong computer skills (Microsoft Office).

For positions based in New York, the base salary range is $68,000-$84,000. In addition, the position is eligible for a bonus in accordance with the terms of the applicable incentive plan. In addition, we're proud to offer a range of competitive benefits, a summary of which can be viewed here: 2026 Benefits Overview.

Ready to accelerate your career? We would love to hear from you.

At AIG, we value in-person collaboration as a vital part of our culture, which is why we ask our team members to be primarily in the office. This approach helps us work together effectively and create a supportive, connected environment for our team and clients alike.

Enjoy benefits that take care of what matters

At AIG, our people are our greatest asset. We know how important it is to protect and invest in what's most important to you. That is why we created our Total Rewards Program, a comprehensive benefits package that extends beyond time spent at work to offer benefits focused on your health, wellbeing and financial security-as well as your professional development-to bring peace of mind to you and your family.

Reimagining insurance to make a bigger difference to the world

American International Group, Inc. (AIG) is a global leader in commercial and personal insurance solutions; we are one of the world's most far-reaching property casualty networks. It is an exciting time to join us - across our operations, we are thinking in new and innovative ways to deliver ever-better solutions to our customers. At AIG, you can go further to support individuals, businesses, and communities, helping them to manage risk, respond to times of uncertainty and discover new potential. We invest in our largest asset, our people, through continuous learning and development, in a culture that celebrates everyone for who they are and what they want to become.

Welcome to a culture of inclusion

We're committed to creating a culture that truly respects and celebrates each other's talents, backgrounds, cultures, opinions and goals. We foster a culture of inclusion and belonging through learning, cultural awareness activities and Employee Resource Groups (ERGs). With global chapters, ERGs are a cornerstone for our culture of inclusion. The talent of our people is one of AIG's greatest assets, and we are honored that our drive for positive change has been recognized by numerous recent awards and accreditations.

AIG provides equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories.

AIG is committed to working with and providing reasonable accommodations to job applicants and employees with disabilities. If you believe you need a reasonable accommodation, please send an email to candidatecare@aig.com.

Functional Area:

CL - Claims

AIG Claims, Inc.