Claims & Compliance Manager

Quest Energy GroupScottsdale, AZ

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Job Description

Follow Quest on Linkedin at: Quest Energy Group

Quest (www.questenergygroup.com) is a Leading Executive Search and Talent Acquisition Firm supporting the Frighit, Logistics, and 3PL industries.

Overview: Seeking a proactive Claims & Compliance Manager with a strong background in freight brokerage. This role leads compliance and cargo claims processes, ensuring risk mitigation, regulatory adherence, and timely claim resolution. The ideal candidate thrives in a fast-paced logistics environment, demonstrates leadership, and excels at cross-functional collaboration.

Key Responsibilities:

Oversee carrier vetting, insurance verification, and safety compliance using industry platforms (e.g., Carrier411, SAFER, Highway).
Lead and monitor team workflows, ensuring timely and accurate documentation reviews and compliance with SOPs.
Manage cargo claims intake, investigation, and resolution, maintaining detailed records and clear communication with carriers, customers, and insurers.
Ensure adherence to FMCSA regulations, 49 CFR Part 370, and internal risk controls.
Identify compliance gaps, recurring carrier issues, and recommend process improvements.
Collaborate with sales, operations, and offshore teams to resolve escalations and maintain audit readiness.

Qualifications:

3+ years in freight brokerage, transportation compliance, or cargo claims management.
Experience leading teams or mentoring staff in a logistics setting.
Strong communication, organizational, and analytical skills.
Proficient with TMS, compliance tracking tools, and Microsoft Office/Google Suite.
Detail-oriented, adaptable, and able to manage sensitive information discreetly.

Preferred:

Familiarity with FMCSA, 49 CFR Part 370, and insurance verification processes.
Experience with OS&D, accident investigations, or remote team collaboration.

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FAQs About Claims & Compliance Manager Jobs at Quest Energy Group

What is the work location for this position at Quest Energy Group?

This job at Quest Energy Group is located in Scottsdale, AZ, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.

What pay range can candidates expect for this role at Quest Energy Group?

Employer has not shared pay details for this role.

What employment applies to this position at Quest Energy Group?

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