Claims Support Specialist II - Rochester, NY

Kaeppel ConsultingJohnstown, PA

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Overview

Schedule

Full-time

Career level

Senior-level

Job Description

Kaeppel Consulting is in immediate need of a Claims Support Specialist in the Rochester, NY area!Position Summary:Under moderate supervision, performs basic claims/zone support activities.Duties and Responsibilities:Performs support and administrative functions, including:

Answering phones
Filing
Copying/imaging
Faxing
Processing and distributing mail
Supporting third party vendor relationships and processes
Orders supplies and schedules/coordinates meetings.

Greets, screens, and directs visitors to appropriate personnel. Provides inbound and outbound phone support and customer service to all customers including policyholders, claimants, and agents, and handles all inquiries with customer service as a priority.Provides customer service support during weather events including CAT loss reports and other CAT support duties. Provides support in various disciplines including material damage, property, liability, subrogation, workers compensation, medical, and litigation.Assists with various activities including preparing and processing documents, preparing time sensitive and confidential claim file information on a routine basis. Assist with follow up calls and other claim file support as needed. Applies a working knowledge of policies and procedures, verifies and provides claims information, and offers initial services.Assists personnel with various activities including accessing and verifying policyholder information.Sets follow ups as appropriate for completion of support activities.Responds to inquiries from customers, including but not limited to, adjusters, Policyholders, Agents, independent adjusters and claimants and/or refers to others as required.Handles all inquiries with customer service as a priority.Enters new loss report information and updates claims documentation.

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FAQs About Claims Support Specialist II - Rochester, NY Jobs at Kaeppel Consulting

What is the work location for this position at Kaeppel Consulting?

This job at Kaeppel Consulting is located in Johnstown, PA, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.

What pay range can candidates expect for this role at Kaeppel Consulting?

Employer has not shared pay details for this role.

What employment applies to this position at Kaeppel Consulting?

Kaeppel Consulting lists this role as a Full-time position.

What experience level is required for this role at Kaeppel Consulting?

Kaeppel Consulting is looking for a candidate with "Senior-level" experience level.

What is the process to apply for this position at Kaeppel Consulting?

You can apply for this role at Kaeppel Consulting either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.