Clerical Associate - Medical - Memorial Hospital And Health Care Center

Campus: Deaconess Memorial

Unit: Medical Surgical

Hours: M-Fr 0700-3:30pm

Weekends: None

Holidays: 4/year (2 summer + 2 winter)

Benefits:

We pride ourselves in retaining our top talent by offering work environments that support professional development and personal success. In addition to our robust healthcare and retirement plans, we offer:

• Flexible work schedules- Full time/part-time/supplemental- Day/Eve/Night
• Tuition reimbursement
• Payactiv- Earned wage benefit- Work today, get paid tomorrow
• Career advancement opportunities
• Competitive pay, shift and weekend incentives, yearly opportunities for pay increases and bonuses

Unit Coordination:

• Communication with customers, clinical staff, and ancillary staff
• Coordinate activity at nurse's station
• Answering phones, call lights, customer service with visitors and providers
• Paging staff as needed
• Emptying tube system and distributing items
• Assist charge nurse/team leader/manager as requested

Clerical Functions

• Provide clerical support to department and management
• Maintain forms required for patient care
• Operate and perform simple maintenance on office equipment
• Place work orders for equipment if needed
• Monitor supplies and order when needed
• Update reference lists, phone lists, communication tools
• Maintain supplies needed for downtime
• Maintain patient education materials and binders
• Assist with admission and discharge process

Electronic Medical Record

• Monitor and maintain paper portion of record
• "Push and Pull" patients from procedures and update patient location when off unit
• Assist with scanning of documents into EMR
• Notify physicians or physician offices of consult order and document
• Print lab labels
• Enter pharmacy of choice in EMR
• Information resource

Safety

• Assist with creating and maintaining a safe environment in the department
• Appropriately reports and takes action on identified safety concerns
• Perform department duties as required, such as keeping unit, staff areas, and refrigerators clean and neat

Quality

• Assist with data collection and data entry for unit quality measures
• Assists RN with EMR audits for documentation showing compliance with quality measures/charging and notifies nurse of deficiencies
• Participate on department and/or hospital committees and performance improvement projects as appropriate

Goals

• Employee provides suggestions/goals on self evaluation that are actionable and measurable
• Goals submitted are tied to department or organizations goals
• Submits at least one growth/development goal

Required: Certifications/Licenses/Education:

• Basic Life Support: Health Care Provider, within six months of hire.
• Completion of a high school education or equivalent (GED) preferred
• Successfully completes Epic class as required by care center/unit.

Other Key Words: Med Surg, Clerical, Administrative, Entry Level, Memorial, Jasper