Client Accounting Team Lead - Alternatives

At BBH, Partnership is more than a form of ownership-it's our approach to business and relationships. We know that supporting your professional and personal goals is the best way to help our clients and advance our business. We take that responsibility seriously. With a 200-year legacy and a shared passion for what's next, this is the right place to build a fulfilling career.

As an Alts Fund Accounting Team Leader, you will be responsible for the management and direction of one of the business line's Net Asset Value (NAV) Oversight teams including oversight of Trades, Cash and Capital Stock, Expenses, European Tax, Audit and Special Handling. You will also be responsible for day-to-day activities and issues that may impact the achievement of department objectives including quality, control, and client service standards. In addition, you will be responsible for managing a group with typically one or more Client Account Supervisors as direct reports.

Additional responsibilities include

• Oversee the day to day activities of team ensuring deliverables are met on time and accurately.

• Act as the primary point of escalation for Client teams for any client related issues and proactively manage the resolution process with frequent updates and satisfaction measures.

• Review and discuss issues requiring escalation with Senior Management.

• Ensure procedures/checklists are documented and best practices are followed.

• Manage controls efficiently to alleviate any areas of potential risk.

Client Servicing

• Establish service standards with CSG colleagues and ensure they are shared with and understood by team members and all internal support groups (Operations, etc.).

• Serve as an escalation point for client service issues and deliverables.

• Establish appropriate contacts within client teams and internal departments and actively collaborate to improve service quality.

• Work closely with Client teams to stay abreast of client goals and service requirements.

• Build overall credibility and foster trust within and outside of the Fund Accounting Services Management Team.

Leadership and Staff Supervision

• Promote a cohesive team atmosphere through exhibiting strong leadership, effective communication, professionalism, and development of individual career paths.

• Participate in the interview and selection process for job applicants.

• Oversee and ensure training and cross training of employees on relevant job functions to develop breadth and depth of knowledge.

• Participate in inter departmental and cross Line of Business Project teams.

• Complete and oversee the completion of the BBH annual performance review process.

• Provide ongoing feedback and coaching to direct reports to improve individual and team performance. Manage performance issues and disciplinary process for employees falling below set expectations.

• Assist Client Service Manager with ongoing projects and Client relationship management

Technology and Innovation

• Review and streamline functional tasks for maximum efficiency.

• Realize team efficiencies through increased automation and organize workflows.

• Leverage department metrics to identify areas of high support cost and take steps to mitigate

• Lead and assist in implementing the coordination of new business and product implementations and conversions.

Qualifications:

Education level and/or experience

• BA/BS degree in a business-related field, and/or equivalent work experience.

• 9+ years of experience in fund accounting, NAV oversight or similar, fund audit experience.

• Demonstrate understanding of daily UCITS and Part II mutual fund accounting activities and be comfortable running exception and risk-based reviews.

• Knowledge of Global Custody and or Transfer Agency is an advantage.

• 2+ years of supervisory experience.

Knowledge and skills

• Client service skills.

• Aptitude for numbers, accuracy and organization.

• Technical and analytical ability.

• Ability to work accurately and quickly under pressure.

• Interpersonal skills.

• Written and verbal communication skills.

• Creative problem-solving skills, including the ability to identify, recommend and implement solutions.

• Ability to learn and adapt to new technologies and systems.

Other requirements

• Knowledge or experience of STAR is an advantage.

• Language skills commensurate with office location and client relationships supported.

Salary Range

$80,000 - $120,000 base salary + target annual bonus

BBH and its affiliates' compensation program includes base salary, discretionary bonuses, and profit-sharing. The anticipated base salary range(s) shown above are only for the indicated location(s) and may differ in other locations due to cost of living and labor considerations. Base salaries may vary based on factors such as skill, experience and qualification for the role. BBH's total rewards package recognizes your contributions with more than just a paycheck-providing you with benefits that enhance your experience at BBH from long-term savings, healthcare, and income protection to professional development opportunities and time off, our programs support your overall well-being.

We value diverse experiences. We value diverse experiences and transferrable skillsets. If your career hasn't followed a traditional path, includes alternative experiences, or doesn't meet every qualification or skill listed in the job description, please do go ahead and apply.

About BBH:

Brown Brothers Harriman (BBH) is a premier global financial services firm, known for premium service, specialist expertise, technology solutions and partnership approach to client management. Across Investor Services and Capital Partners, we work with an enviable roster of sophisticated clients who make BBH their first call when they are tackling their hardest challenges. Delivering for our clients and each other energizes us.

We believe that how we do our work is just as important as what we do. We are relentless problem solvers who know our best ideas come from collective debate and development-so we are never possessive about our ideas. Every day we come together as a diverse community of smart and caring people to deliver exceptional service and expert advice-creating success that lasts. No matter where you sit in the organization, everyone is empowered to contribute their ideas. BBHers can pick up the phone and call any colleague, and they are happy to help. Expanding your impact beyond your daily role is part of how we operate as trusted partners to one another.

We believe stability is a competitive advantage, but being stable means having the knowledge, skill, and discipline to evolve, often-pushing the boundaries of innovation. As a private partnership, every investment we make is in the relationships, technologies, products and development we believe are in the long-term interests of our clients and our people. Our long-tenured leaders are experts in their areas and are actively involved in the day-to day business, taking the time to provide guidance and mentoring to build the next generation of BBHers. Because we know, our success begins with yours.

Go to BBH.com to learn more about our rewards and benefits, philanthropy, approach to sustainability or how we support you to thrive personally, physically and financially.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, genetic information, creed, marital status, sexual orientation, gender identity, disability status, protected veteran status, or any other protected status under federal, state or local law.