Client Engagement and Support Manager Healthcare MultiSpecialty
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Overview
Schedule
Full-time
Education
CPA
Career level
Director
Remote
On-site
Compensation
$20-$35/hour
Job Description
Benefits:
- Employee discounts
- Training & development
- Wellness resources
Company Overview
Health Atlast, LLC is a multi-specialty healthcare organization and franchise platform offering medical, chiropractic, acupuncture, massage, physical therapy, and PM&R services. We operate across multiple locations and work closely with clinic owners, doctors, attorneys, CPAs, and executive leadership.
This role represents the brand at a professional level and requires maturity, discretion, and healthcare operational knowledge.
Position Summary
We are seeking a Client Engagement & Support Manager to serve as a professional liaison between Health Atlast leadership, clinic owners, providers, and internal teams.
This role is not administrative only and not entry-level. The ideal candidate understands healthcare operations, communicates confidently with licensed professionals, and represents the brand with credibility and polish.
Core Responsibilities
- Serve as a primary point of contact for:
- Clinic owners
- Medical doctors and licensed providers
- Attorneys, CPAs, and professional advisors
- Internal office teams across locations
- Communicate clearly and professionally regarding:
- Clinical services and workflows
- Operational questions
- Billing and administrative processes
- Demonstrate working knowledge of:
- Chiropractic
- Acupuncture
- Massage Therapy
- Physical Therapy
- PM&R services
- Medical billing fundamentals
- Coordinate communication across departments and locations
- Maintain brand standards in all interactions
- Support leadership with client and partner engagement
- Document communications and follow through to resolution
Required Qualifications (Non-Negotiable)
- Prior experience working in a medical, chiropractic, PT, or multi-specialty clinic
- Strong understanding of healthcare services and clinic operations
- Professional communication skills—written and verbal
- Comfortable interacting with:
- Doctors
- Clinic owners
- Attorneys
- CPAs
- Executive leadership
- High level of professionalism, discretion, and judgment
- On-site availability in West Los Angeles
Preferred Experience (Strong Plus)
- Experience in:
- Medical billing or revenue cycle environments
- Multi-location healthcare organizations
- Franchise or management services organizations
- Familiarity with compliance-driven environments
- Ability to manage complex stakeholder relationships
Ideal Candidate Profile
- Polished, composed, and credible
- Understands clinical terminology and workflows
- Brand-aware and detail-oriented
- Solutions-focused with strong follow-through
- Comfortable operating in executive-level conversations
What This Role Is / Is Not
This role IS:
- Client-facing
- Relationship-driven
- Professional and brand-critical
- Healthcare-specific
This role is NOT:
- Entry-level
- Call-center based
- Remote
- A purely administrative support role
Compensation
- Competitive salary based on experience
- Growth opportunity within a healthcare franchise organization
Schedule
- Full-time
- On-site only
- Standard business hours
How to Apply
Please submit:
- Resume
- A brief cover note outlining:
- Your healthcare office experience
- The types of providers or professionals you’ve worked with
- Why you are a strong brand representative
Only candidates with relevant healthcare office experience will be considered.
Bottom Line
If you understand healthcare services, communicate confidently with professionals, and can represent a growing multi-specialty brand with credibility and polish, this role is a strong fit.
Compensation: $20.00 - $35.00 per hour
After seeing many patients placed on multiple medications by numerous providers without much coordination, HEALTH ATLAST founders Stephanie and Wayne Higashi, both doctors of chiropractic, found a need to create a multi-disciplinary approach to healing where doctors work together as one to optimize a patient's health. This wellness approach was found to be the best for patients.
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FAQs About Client Engagement and Support Manager Healthcare MultiSpecialty Jobs at Health Atlast West La
What is the work location for this position at Health Atlast West La?
This job at Health Atlast West La is located in Los Angeles, California, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.
What pay range can candidates expect for this role at Health Atlast West La?
Candidates can expect a pay range of $20–$35 per hour for this role.
What employment applies to this position at Health Atlast West La?
Health Atlast West La lists this role as a Full-time position.
What experience level is required for this role at Health Atlast West La?
Health Atlast West La is looking for a candidate with "Director" experience level.
What education level is required for this job?
The education requirement for this position is CPA. Candidates with relevant qualifications or equivalent experience may also be considered.
What is the process to apply for this position at Health Atlast West La?
You can apply for this role at Health Atlast West La either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.