Client Engagement Specialist | Customer Service
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Overview
Job Description
Prosper Consultants started with a clear mission: to help businesses grow and meet the challenges of creating successful results. Since our inception, we’ve dedicated ourselves to developing strategic marketing and customer acquisition solutions that allow our clients to thrive in competitive markets.
Currently, we’re seeking dynamic individuals in White Hall, WV to join our team as a Client Engagement Specialist. Prepare to build relationships, drive telecom sales, and grow your career in a client-focused environment. This role is ideal for those passionate about helping people solve their problems and love the thrill of closing a deal.
What You’ll Do as a Client Engagement Specialist
- Engage directly with customers to promote Frontier’s telecom solutions
- Present and upsell internet, phone, and TV packages tailored to customer needs
- Build trust through personalized service and product knowledge
- Maintain accurate records of customer interactions and sales
- Collaborate with team members to meet and exceed performance goals
- Stay informed on the latest telecom trends and offerings
- Resolve customer issues with professionalism and urgency
- Represent Prosper Consultants and Frontier with integrity and enthusiasm
What Makes a Great Client Service Representation
- Proven experience in customer-facing roles or sales
- Excellent communication and interpersonal skills
- Ability to multitask and manage time effectively
- Tech-savvy with a passion for telecom products
- Self-motivated and goal-oriented mindset
- Adaptable to fast-changing environments
- High school diploma or equivalent required
Perks of Being a Client Engagement Specialist
- Weekly commission-based compensation
- Flexible scheduling options
- Advancement opportunities within Prosper Consultants
- Supportive team culture and leadership
- Recognition programs for top performers
- Access to exclusive Frontier promotions and tools
Looking to help shape the future of connectivity while boosting your career? APPLY NOW and become a Client Engagement Specialist for Frontier!
Automate your job search with Sonara.
Submit 10x as many applications with less effort than one manual application.
