Overview
Job Description
Varsity, a company under Treeline, is looking for a Client Engineer to handle complex technical issues across both remote and onsite client environments. This is a hybrid role that combines senior-level remote support work with direct, in-person client engagement in the field.
You will pick up escalations from Specialist I, work through root cause on complex problems, and travel to client sites across the city metro area as needed to deploy technology, resolve issues, and build client relationships in person. Beyond technical depth, this role requires someone who is genuinely at ease with people: able to walk into a client environment, read the room quickly, and communicate clearly and professionally whether you are speaking with an executive or an individual end user. Strong independent judgment, a valid driver's license, and the ability to manage ambiguity in both remote and field settings are all essential.
ABOUT US
Varsity is a technology services company operating as part of Treeline. Treeline is building a comprehensive software stack to transform traditional Managed Service Providers into a software-defined model powered by automation and AI.
Together, our work is grounded in the belief that organizations deserve technology partners who combine deep expertise with a genuine commitment to the people they serve. We help clients in the nonprofit, education, and healthcare sectors make strategic technology decisions that create real impact in their communities. Developing and implementing great solutions requires both proven methodology and people who place a high value on delivering exceptional service.
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