Client Experience Coordinator & Executive Support
Dryer Vent SuperheroesOmaha, Nebraska
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Overview
Schedule
Full-time
Part-time
Career level
Senior-level
Remote
Option for remote
Job Description
Benefits:
- Flexible schedule
- Training & development
- Bonus based on performance
OiCS (Omaha Inbound Call Services) is a growing in-person call center providing professional support for businesses in the home services industry. While we do handle inbound calls, our role goes far beyond that — we serve as trusted client representatives, calendar managers, and executive-level support for service-based businesses across the region.
We're currently hiring a Client Experience Coordinator & Executive Support to join our in-office team. This is a dynamic role that blends elements of customer service, administrative assistance, and executive support. You'll work closely within a team environment while also supporting leadership and clients with precision and professionalism.
What You’ll Do:
- Act as the first point of contact for incoming client communications
- Assist with appointment coordination, client follow-ups, and internal scheduling
- Support business owners and executives with day-to-day operational tasks
- Maintain organized client records and call logs
- Contribute to team meetings and ongoing process improvements
- Work in a collaborative team environment to deliver seamless support to clients
Who You Are:
- Professional, polished communicator (written and verbal)
- Organized, detail-oriented, and proactive
- Able to multitask in a fast-paced setting without losing focus
- A natural team player who also works well independently
- Previous experience in a support, administrative, or customer-facing role preferred
- Associate’s degree in Business, Communications, or related field preferred but NOT required
- Previous experience in a call center or service-based industry is a bonus
Role Details:
- In-person position at our Omaha, NE office...partial "at home" is optional
- Monday - Friday daytime shifts
- Part-time to start (full time considered) with hourly rate pay, with growth potential
- Paid training provided
- Professional but business casual supportive team environment
Why Work at OiCS?
At OiCS, you’ll do more than just answer phones; you’ll build relationships, support businesses, and become a trusted extension of their brand. We believe in providing excellent service with a personal touch, and we’re looking for someone who’s excited to grow alongside us. If you're ready to bring strong communication skills, organizational know-how, and a team-focused mindset to the table, we want to meet you.
Compensation: $18.00 - $20.00 per hour
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FAQs About Client Experience Coordinator & Executive Support Jobs at Dryer Vent Superheroes
What is the work location for this position at Dryer Vent Superheroes?
This job at Dryer Vent Superheroes is located in Omaha, Nebraska, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.
What pay range can candidates expect for this role at Dryer Vent Superheroes?
Candidates can expect pay range between $18–$20 for this role.
What employment applies to this position at Dryer Vent Superheroes?
Dryer Vent Superheroes lists this position under the following employment categories:
- Full-time
- Part-time
What experience level is required for this role at Dryer Vent Superheroes?
Dryer Vent Superheroes is looking for a candidate with "Senior-level" experience level.
Does Dryer Vent Superheroes allow remote work for this role?
Yes, this position at Dryer Vent Superheroes supports remote work, giving candidates the flexibility to work outside the primary office location.
What is the process to apply for this position at Dryer Vent Superheroes?
You can apply for this role at Dryer Vent Superheroes either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.