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Client Experience Marketing Analyst II

TPI Global (formerly Tech Providers, Inc.)Atlanta, GA
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Job Description

  • Role: Marketing Analyst II (Part-Time, Hybrid)
  • Duration: 3+ months part-time (20 hours/week)
  • Location: Atlanta, GA or Carmel, Indiana.
About the Role This position is ideal for someone who is client-focused and analytically driven. You’ll work closely with the Client Experience Marketing Manager and Director to enhance the end-to-end client journey by leveraging data, insights, and feedback.Key Responsibilities
  • Support and execute Client Experience (CX) strategies across brands
  • Analyze client feedback, surveys (CSAT/OSAT), and operational data to generate actionable insights
  • Assist in journey mapping and identifying key client pain points
  • Develop CX-related content such as client communications, training materials, and enablement tools
  • Support client advisory sessions, feedback forums, and internal presentations
  • Collaborate cross-functionally with Marketing, Sales, Product, and Operations teams
  • Track CX initiatives, performance metrics, and project timelines
  • Assist in budget tracking and coordination with agency partners
What We’re Looking For
  • 3+ years of experience in marketing, client experience, or insights roles (B2B preferred)
  • Strong analytical and storytelling skills with the ability to translate data into meaningful insights
  • Experience with CX/VOC tools like Qualtrics, Medallia, or Salesforce is a plus
  • Excellent communication, presentation, and stakeholder management skills
  • Highly organized, detail-oriented, and able to manage multiple priorities
  • Proficiency in Microsoft Office (Excel, PowerPoint, Word, Teams)

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FAQs About Client Experience Marketing Analyst II Jobs at TPI Global (formerly Tech Providers, Inc.)

What is the work location for this position at TPI Global (formerly Tech Providers, Inc.)?
This job at TPI Global (formerly Tech Providers, Inc.) is located in Atlanta, GA, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.
What pay range can candidates expect for this role at TPI Global (formerly Tech Providers, Inc.)?
Employer has not shared pay details for this role.
What employment applies to this position at TPI Global (formerly Tech Providers, Inc.)?
The employer has not provided this information. This may be discussed during the hiring process.
What is the process to apply for this position at TPI Global (formerly Tech Providers, Inc.)?
You can apply for this role at TPI Global (formerly Tech Providers, Inc.) either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.