Client Insights Manager - Hybrid

Manager Client Sales & Insights

Client: Costco

Hybrid: Issaquah, WA

Let's be unstoppable together!

Circana is a leading provider of technology, AI, and data solutions for consumer-packaged goods companies, manufacturers, and retailers. Our predictive analytics and Liquid Data platform help clients measure market share, uncover consumer behavior, and drive growth-powered by six decades of expertise and an expansive, high-quality data set.

At Circana, we are fueled by our passion for continuous learning and growth, we seek and share feedback freely, and we celebrate victories both big and small in an environment that is flexible and accommodating to our work and personal lives.  We're a global company dedicated to fostering inclusivity and belonging. We value and celebrate the unique experiences, cultures, and viewpoints that each individual brings. By embracing a wide range of backgrounds, skills, expertise, and beyond, we create a stronger, more innovative environment for our employees, clients, and communities. With us, you can always bring your full self to work.  Join our inclusive, committed team to be a challenger, own outcomes, and stay curious together. Circana is proud to be Certified by Great Place To Work. This prestigious award is based entirely on what current employees say about their experience working at Circana.

Learn more at www.circana.com.

Our Critical Sales Skills

At the heart of our commercial success is a team of professionals who combine strategic insight, customer-centricity, and executional excellence. These skills represent the core capabilities required to drive value for our clients and sustainable growth for our business.

• Effectively Presents Solutions: Delivers tailored, compelling solutions that align with customer needs and drive action.
• Knows the Buying Influences: Identifies key decision-makers and understands their motivations and influence.
• Manages Buyer Indifference: Recognizes and explores customer hesitation to uncover new needs or opportunities.
• Understands Customer Needs: Operates as a recognized expert to articulate customer needs in the customer's business language and business context.
• Being Resilient: Bounces back from setbacks with composure and positivity; helps others stay productive during tough times.
• Manages Ambiguity: Stays focused and calm in uncertain situations; guides others through change.

What will you be doing?

Step into a pivotal role partnering directly with Costco's merchandising teams in Issaquah, WA to deliver strategic, insight‑driven guidance across their business. In this role, you'll collaborate closely with both retailer stakeholders and cross-functional Circana teams to transform complex, high‑volume data into clear, actionable recommendations. You'll dive deep into retailer‑level performance, household purchasing behaviors, business reviews, and custom projects-advocating for the client's needs while identifying new opportunities to grow our partnership.

We are looking for candidates with experience in Merchandising, Account or Category Management, or Analytics roles that involve POS‑based reporting and client‑facing insights delivery. If you are passionate about working with large datasets, crafting compelling stories with data, and building strong, trust‑based client relationships, we want to hear from you.

Job Responsibilities

• Build trusted, collaborative relationships with retailer partners, engaging in a consultative manner to help them derive strategic insights from the full range of Circana data sources. Become deeply familiar with retailer priorities across merchandising, marketing, assortment, supply chain, and the competitive landscape.
• Navigate complex, high‑volume datasets and shifting business priorities to generate clear, actionable insights. Uncover root causes, evaluate business implications, and deliver well‑informed strategic recommendations using compelling narratives-both verbal and written-supported by strong data visualization and commentary.
• Serve as a project manager, extracting clear briefs from clients at varying levels of seniority, managing scope and timelines, and incorporating client feedback to enhance service delivery and support the development of new ideas.
• Create, automate, and maintain custom and recurring data reports using proprietary tools such as Unify, along with Microsoft Excel and PowerPoint. Identify opportunities for process improvement and share best practices to drive efficiency and consistency.
• Communicate essential Circana service details and operational processes clearly and effectively, ensuring retailer stakeholders understand key capabilities, deliverables, and the value Circana provides.
• Build productive, transparent partnerships across Circana teams and retailer counterparts, promoting consistent information sharing, inclusive problem‑solving, and alignment toward shared business objectives.
• Provide client training and support on Circana platforms, tools, and analytical approaches to help retailer teams fully leverage available data and insights.

Requirements

Must Haves:

• Experience working with syndicated data, analytics, category management, or related quantitative fields.
• Proven ability to translate complex data into clear, actionable insights, with advanced proficiency in Microsoft Excel and PowerPoint.
• Experience with Java preferred; familiarity with additional analytical or data visualization tools is a plus.
• Demonstrated strength in deriving meaningful business implications from data and communicating them effectively.
• Strong project management capabilities, including the ability to manage processes, prioritize tasks, and meet deadlines in a fast‑paced environment.
• Consultative approach when collaborating with clients, particularly in managing and delivering analytic content.
• Excellent presentation and storytelling skills, with the ability to tailor messaging to various audiences.
• Exceptional organizational skills, attention to detail, and commitment to high‑quality execution.
• Creative problem solver with a passion for learning new technologies, driving change, and understanding the "why" behind challenges and solutions.
• Ability to work both collaboratively and independently, demonstrate initiative, and drive results.
• Ability to travel as needed.

Nice-To-Haves:

• Experience with AI solutions, large language models, prompting and refining.
• Impactful presence & ability to elevate insights to an executive audience.

Circana Behaviors

As well as the technical skills, experience and attributes that are required for the role, our shared behaviors sit at the core of our organization. Therefore, we always look for people who can continuously champion these behaviors throughout the business within their day-to-day role:

• Stay Curious: Being hungry to learn and grow, always asking the big questions.
• Seek Clarity: Embracing complexity to create clarity and inspire action.
• Own the Outcome: Being accountable for decisions and taking ownership of our choices.
• Center on the Client: Relentlessly adding value for our customers.
• Be a Challenger: Never complacent, always striving for continuous improvement.
• Champion Inclusivity: Fostering trust in relationships engaging with empathy, respect, and integrity.
• Commit to each other: Contributing to making Circana a great place to work for everyone.

Location

This position can be located in the following area(s): Greater Seattle area

Prospective candidates may be asked to consent to background checks (in accordance with local legislation and our candidate privacy notice ) Your current employer will not be contacted without your permission.

The below range reflects the range of possible compensation for this role at the time of this posting. We may ultimately pay more or less than the posted range. This range may be modified in the future. An employee's position within the salary range will be based on several factors including, but not limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, any collective bargaining agreements, and business or organizational needs. The salary range for this role is $70k to $80k.

We offer a comprehensive package of benefits including paid time off, medical/dental/vision insurance and 401(k) to eligible employees.

An offer of employment may be conditional upon successful completion of a background check in accordance with local legislation and our candidate privacy notice. Your current employer will not be contacted without your permission.

You can apply for this role through the Circana careers website or Intranet site for internal candidates. This role is subject to AI-assisted screening. Circana uses artificial intelligence (AI) to assess resumes for alignment with job requirements by helping locate details in resumes that relate to the job description.