Client Intake Coordinator

Preferred Care at Home of North NashvilleHendersonville, Tennessee

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Overview

Schedule

Full-time

Career level

Senior-level

Benefits

Paid Vacation

Flexible/Unlimited PTO

Career Development

Job Description

Preferred Care at Home, an award winning in-home care company based in Hendersonville, TN is looking to hire a Client Intake Coordinator.

Job Description

Work alongside and under the direction of the Director of Marketing
Meet with at least 6 families each week to answer questions, build relationships, explain our services, and ultimately sign up new families for care
Record accurate notes about those visits and input the appropriate information into our tracking system
Coordinate the start of care and the unique needs of each family with other office staff to ensure smooth handoff from sales to operations
Proactively call warm leads we receive to schedule your own appointments
Consistently follow up with families who weren’t ready to start care to support them and stay top of mind
Assist Director of Marketing with occasional community and other marketing events and other ad hoc requests
Keep up with weekly records of contacts made to contribute to weekly metrics.

Required Qualifications

Excellent communication and problem solving skills.
A drive for excellence in all aspects of work performance
A natural drive to perform at a high level and help achieve company goals and objectives
Warm demeanor combined with a desire to help people
Strong ethic of teamwork
Experience in the senior industry such as funeral, social work, nursing, memory care, home health, hospice, etc.
You resonate strongly with our core values. 1. Do the right things for the right reasons. 2. Leave people better than you found them. 3. Take Ownership. 4. Look for and share goodness. 5. Be humble and teachable
NO DRAMA. We don't do drama in our office. If you like that, we want to talk! If an environment where everybody talks about everybody behind their backs is more your style, we aren't the right fit

Strongly Preferred Qualifications

Excellent patience in dealing with various family dynamics
Some experience with sales
Comfortable with technology
Knowledge in the area of dementia

What we Offer

Competitive pay - base salary plus commissions
Flexible and generous PTO options
Simple IRA with company match
Enormous job satisfaction doing meaningful work with good people
Opportunities to learn and grow with a growing company

About Preferred Care at Home of North Nashville

At Preferred Care at Home, our mission is to set a new high standard for senior care in middle Tennessee. We do this by providing life-changing employment to caregivers and life-changing care to seniors. We have been in business for more than 12 years and in that time have provided outstanding care to hundreds of seniors. Our mission and vision are evident in everything we do and our awards demonstrate our progress. This year we were awarded the 15th spot in the Tennesseean Top Workplaces award. We were also ranked in the top 100 of all in-home care companies nationwide due to random surveys with our caregivers and clients. We have a close-knit administrative team consisting of 7 individuals who work together and have fun together fulfilling the mission of Preferred Care at Home.

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FAQs About Client Intake Coordinator Jobs at Preferred Care at Home of North Nashville

What is the work location for this position at Preferred Care at Home of North Nashville?

This job at Preferred Care at Home of North Nashville is located in Hendersonville, Tennessee, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.

What pay range can candidates expect for this role at Preferred Care at Home of North Nashville?

Employer has not shared pay details for this role.

What employment applies to this position at Preferred Care at Home of North Nashville?

Preferred Care at Home of North Nashville lists this role as a Full-time position.

What experience level is required for this role at Preferred Care at Home of North Nashville?

Preferred Care at Home of North Nashville is looking for a candidate with "Senior-level" experience level.

What benefits are offered by Preferred Care at Home of North Nashville for this role?

Preferred Care at Home of North Nashville offers following benefits: Paid Vacation, Flexible/Unlimited PTO, Career Development, and 401k Matching/Retirement Savings for this position. Actual benefits may vary depending on the employer's policies and employment terms.

What is the process to apply for this position at Preferred Care at Home of North Nashville?

You can apply for this role at Preferred Care at Home of North Nashville either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.