Client Relations Associate
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Overview
Job Description
As a Client Relations Associate, you’ll meet customers to introduce Verizon's latest products and services while making sure every client feels confident and supported. Prepare to be part of a team that values the human side of business and is passionate about making White Hall a better-connected community. The Client Relations Associate is a customer-facing, commission-based role that rewards relationship-building and initiative. If you enjoy helping people and building lasting connections in your hometown, come on down!
The Client Relations Associate is responsible for:
- Serve as the primary point of contact for assigned clients, ensuring exceptional service
- Build, maintain, and strengthen long-term client relationships with a focus on retention
- Conduct sales presentations, product demonstrations, and solution consultations
- Address client concerns and questions promptly with thoughtful, effective solutions
- Monitor account performance and provide regular updates and insights to clients
- Collaborate with internal teams to meet client needs and align solutions with goals
- Assist clients with product selections, service upgrades, and account optimizations
- Support team goals and contribute to the growth and performance of the department
The Client Relations Associate needs to have:
- Excellent interpersonal and relationship-building skills with a consultative approach
- Ability to assess client needs and deliver tailored solutions
- Strong problem-solving skills and a solution-oriented mindset
- Comfortable working in a client-facing, performance-driven role
- Organized and detail-oriented with strong follow-through abilities
- Proactive, self-motivated, and driven to achieve results
- Previous experience in sales, account management, or customer service preferred
- Professional demeanor in all client interactions
A Company That Supports Your Growth
By working closely with Client Relations Associate teammates and learning from every interaction, you’ll develop the skills and experience to drive real results. At PROSPERTX, our commitment to continuous improvement and excellence means your growth never stops — and every success you help create becomes a milestone in your own career journey.
Automate your job search with Sonara.
Submit 10x as many applications with less effort than one manual application.
