Client Relations Associate

WestPeak Consultants is looking for a Client Relations Associate to become an essential part of our Fresno, CA team. In this role, you will be responsible for cultivating and maintaining strong professional relationships with our clients, anticipating their needs, and acting as a trusted point of contact who delivers excellent customer service and support. As a Client Relations Associate , you will engage with clients regularly, listen carefully to their questions and concerns, and provide thoughtful responses that reflect our commitment to quality and responsiveness. You’ll collaborate with internal teams to ensure consistent follow‑through, support clients with information about our services, and contribute to enhancing overall satisfaction. This position is perfect for someone who loves connecting with clients, finds satisfaction in solving challenges, and consistently provides high-quality customer service while representing WestPeak Consultants with professionalism and care. Key Responsibilities of the Client Relations Associate: Deliver top-notch customer service by addressing client questions and concerns promptly in the field Build and maintain client relationships as a trusted Client Relations Associate Support clients with solutions that enhance their experience while promoting company offerings Collaborate with internal teams to provide seamless customer service and ensure client satisfaction Maintain accurate records of client interactions in line with customer service standards Participate in training and initiatives to continually improve customer service and client engagement Skills & Experience for the Client Relations Associate Role: High school diploma or GED required; previous experience in customer service is a plus Strong communication skills and a professional demeanor as a Client Relations Associate Dependable, reliable, and able to travel locally as needed to provide in-person customer service Positive attitude, proactive mindset, and passion for providing excellent customer service Ability to balance client support with business goals in a face-to-face environment Experience in customer service or client relations is helpful but not required At WestPeak Consultants, a Client Relations Associate helps build strong client relationships while delivering unique customer service. As a Client Relations Associate, you’ll support clients directly, solve problems, and ensure reliable customer service that earns trust. This Client Relations Associate role gives you hands-on experience, sharpens communication and client engagement skills, and contributes to measurable customer service results. You’ll represent the company professionally, work with your team, and grow your career while delivering excellent customer service. If you’re ready to make an impact as a Client Relations Associate, provide outstanding customer service, and thrive in a face-to-face role, WestPeak Consultants wants to hear from you. Apply today as a Client Relations Associate and help us deliver world-class customer service.