Client Relations Coordinator - Medical Billing

About the job

We are Gottlieb & Greenspan — a growing boutique law firm in Bergen County with a collaborative team and a workplace grounded in our core values: we are ethical, respectful of all people, accountable, positive and fun, driven, and committed to excellence.

We are seeking a Client Relations Coordinator to support the financial operations of our healthcare focused legal practice. This role sits at the intersection of finance, law, and client service. You will assist with tracking settlements, awards, and reimbursements, support internal teams with account level information, and help ensure records and reporting remain accurate and organized. If you are detail oriented, proactive, and enjoy supporting matters through to resolution, this role offers meaningful exposure to both legal and financial workflows.

What You’ll Do

• Track and manage client accounts with outstanding settlements, awards, or reimbursements.
• Monitor payment status and follow up with internal stakeholders, teams or, departments.
• Prepare billing summaries, reports, and documentation for internal teams and clients.
• Communicate with Insurance Relations to follow up on delayed or disputed payments.
• Flag and escalate unresolved or complex issues to the Finance Supervisor or legal team.
• Maintain clear, accurate records of communications and account activity.
• Support ad hoc reporting and administrative tasks related to client accounts and finance operations.

What You Bring

• Associate’s or bachelor’s degree in Finance, Business, Accounting, or Legal Studies preferred
• 2–4 years of experience in client billing, accounts receivable, or insurance claims (experience in a law firm or healthcare setting is a plus)
• Working knowledge of EOBs, settlements, reimbursements, or recovery processes
• Strong communication, organization, and follow-up skills
• Proficiency with Excel and Salesforce
• Strong analytical and organizational skills with exceptional attention to detail.
• Excellent customer service and interpersonal skills.

Hiring Range: $55,000-$65,000 / year, commensurate with experience

Perks and Benefits Include:

• 100% employer paid for Medical, Dental, Vision and Life Insurance for employees
• 401(k) with Employer Safe Harbor Contributions
• Profit Sharing
• Cash Balance Plan
• Competitive PTO & Paid Holidays
• Earned Sick Leave
• Friendly, team-focused culture where your work matters

Visit us at www.gottliebandgreenspan.com to learn more!

Gottlieb & Greenspan is an equal opportunity employer. We consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability, veteran status, age, or any other protected status under applicable federal, state, or local laws.