Client Relations Manager

Aristotle International, Inc.Washington, MA

$60,000 - $72,000 / year

Apply with Sonara

Automate your job search with Sonara.

Submit 10x as many applications with less effort than one manual application.¹

Reclaim your time by letting our AI handle the grunt work of job searching.

We continuously scan millions of openings to find your top matches.

Overview

Schedule

Full-time

Career level

Senior-level

Remote

On-site

Compensation

$60,000-$72,000/year

Job Description

The Client Relations Manager will serve as the primary point of contact and the overall relationship manager for a number of PAC and advocacy technology and website services clients. The Client Relations Manager will oversee all post-sale activities associated with the client and will be responsible for ensuring that client projects are delivered on time and within budget. The Account Manager will also be responsible for managing client expectations, communicating project status information, increasing customer satisfaction, ensuring customer retention, engaging in proactive communication, identifying and pursuing up sell opportunities, and resolving product/business issues experienced by the clients.

Responsibilities

Serve as the primary point of contact and overall relationship manager for assigned customers.
Measure and monitor ongoing customer satisfaction and identify and deliver programs to increase satisfaction when necessary.
Provide strategic guidance to customers on the implementation of their PAC and/or advocacy programs.
Counsel clients on PAC and/or advocacy best practices for achieving legislative, membership and/or communications goals.
Write newsletters, calls to action, or web content for clients as needed.
Serve as the project manager for the setup and launch of the client's PAC and/or advocacy software suite.
Train clients on the proper use of the PAC and/or advocacy software to meet their program goals and objectives.
Serve as the liaison between the customer and the internal technical teams and translate general business requirements into high level technical specifications.
Document custom technical product requirements originating from clients and test those custom features once deployed by the development team.
Identify and pursue upsell opportunities.
Attend events and conferences as a representative of the company and the department.

Salary Range: $60k-$72k per year

Automate your job search with Sonara.

Submit 10x as many applications with less effort than one manual application.

Apply with Sonara Apply manually

FAQs About Client Relations Manager Jobs at Aristotle International, Inc.

What is the work location for this position at Aristotle International, Inc.?

This job at Aristotle International, Inc. is located in Washington, MA, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.

What pay range can candidates expect for this role at Aristotle International, Inc.?

Candidates can expect a pay range of $60,000 and $72,000 per year.

What employment applies to this position at Aristotle International, Inc.?

Aristotle International, Inc. lists this role as a Full-time position.

What experience level is required for this role at Aristotle International, Inc.?

Aristotle International, Inc. is looking for a candidate with "Senior-level" experience level.

What is the process to apply for this position at Aristotle International, Inc.?

You can apply for this role at Aristotle International, Inc. either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.