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Client Relations Manager

LVH GlobalNew York, New York

$75,000 - $85,000 / year

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Overview

Schedule
Full-time
Career level
Director
Remote
On-site
Compensation
$75,000-$85,000/year
Benefits
Health Insurance
Paid Holidays
Paid Vacation

Job Description

Job description

LVH is the premier home chartering service for the world’s elite, bringing together a collective of trusted homeowners and guests who share a passion for refinement, elegance, and elevated human experiences. LVH offers the finest curated experiences, unparalleled in-home full services, exclusive home management, and advisory services combined with the latest technology trends.

As a member of the Sales Team, Client Relations Director plays a crucial role in creating, managing, and nurturing relationships with new & existing direct clients and partners including:

ESSENTIAL FUNCTIONS

  • Prospect and develop new client leads in collaboration with the Marketing team

  • Qualify prospective clients to ensure a good fit and long-term partnership potential

  • Work with the Owner Partner Team to tailor proposals across company offerings

  • Lead the closing process and coordinate with the Finance team to ensure payment completion

  • Oversee the Experience Team to ensure client expectations are consistently exceeded across planning, homes, and staffing services

  • Build and maintain strong client relationships to drive repeat business and long-term loyalty

  • Ensure achievement of key performance indicators (KPIs), including booking quotas, prospecting activity metrics, and CSAT scores

COMPENSATION

  • Competitive gross annual salary ranging from $75,000 - $85,000

  • Commission Plan structure

  • 20 Days of Paid Time Off

  • 5 Days of Paid Sick Leave

  • 6 Days of Paid Holidays

  • Work equipment stipend

  • Private health insurance

  • Flexible work schedule, subject to business needs and management approval

Job requirements

SKILL AND KNOWLEDGE QUALIFICATIONS

  • 4 or more years of experience in client relationship management or sales in travel, real estate, or another high-value product targeted to high-net-worth individuals

  • Proven track record of success in sales and increase in revenue 

  • Exceptional verbal and written English communication skills

  • Strong experience with CRM, presentation, and other online productivity tools

  • Multi-tasking capabilities and working effectively under deadlines 

  • Experience and love for international travel are highly desirable

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FAQs About Client Relations Manager Jobs at LVH Global

What is the work location for this position at LVH Global?
This job at LVH Global is located in New York, New York, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.
What pay range can candidates expect for this role at LVH Global?
Candidates can expect a pay range of $75,000 and $85,000 per year.
What employment applies to this position at LVH Global?
LVH Global lists this role as a Full-time position.
What experience level is required for this role at LVH Global?
LVH Global is looking for a candidate with "Director" experience level.
What benefits are offered by LVH Global for this role?
LVH Global offers following benefits: Health Insurance, Paid Holidays, Paid Vacation, and Paid Sick Leave for this position. Actual benefits may vary depending on the employer's policies and employment terms.
What is the process to apply for this position at LVH Global?
You can apply for this role at LVH Global either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.