Client Relations Specialist

Gilbert Law PLLCWhite Bear Township, MN

$50,000 - $60,000 / year

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Overview

Remote

On-site

Compensation

$50,000-$60,000/year

Job Description

We’re looking for a sophisticated, enthusiastic, highly motivated individual with sales and marketing experience who enjoys working with high-net-worth individuals and professionals in a legal environment. If you have a background in sales or marketing, can handle a high volume of client leads and tracking relationships, are a good communicator, and enjoy client interaction, this position is for you! We are seeking a positive, outgoing, and confident person who enjoys working in a fast-paced professional work environment.

Compensation:

$50,000 - $60,000 yearly

Responsibilities:

Maintain customer accounts and update with new account information as needed
Interact with the sales lead to maintain and improve service and product knowledge
Follow scripts when managing challenging customer issues and escalate to the appropriate party when needed
Reply to incoming calls from customers including products and service questions, general information, and complaints

Build partnerships with community business owners, including financial planners, CPAs, and insurance agents.
Attend networking events to market Gilbert Law services.
Re-engage potential clients who cancelled or postponed meetings.
Assist clients and financial advisors with funding investments to trusts.
Work with the legal team to ensure client files are moving through the process smoothly and efficiently.
Work with the partner attorney to ensure the systems are efficient and provide a positive client experience.

Qualifications:

Display strong communication skills, active listening skills, and personal skills
Experience working in a customer-oriented atmosphere

Bachelor's Degree Required.
Personal Transportation Required.
High Energy, Self-Motivated, and Driven to Succeed.

About Company

We are a growing law firm based in White Bear Lake with a satellite office in Roseville. We provide estate planning and business law services for families and business owners in the Twin Cities and Duluth, MN area.

Gilbert Law is a boutique law firm with two attorneys and three support staff. We are growing and expanding quickly. We enjoy leveraging technology and software to streamline efficiency and to enhance the client experience. Please see our website: www.gilbertlawpllc.com.

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Compensation details: 50000-60000 Yearly Salary

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FAQs About Client Relations Specialist Jobs at Gilbert Law PLLC

What is the work location for this position at Gilbert Law PLLC?

This job at Gilbert Law PLLC is located in White Bear Township, MN, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.

What pay range can candidates expect for this role at Gilbert Law PLLC?

Candidates can expect a pay range of $50,000 and $60,000 per year.

What employment applies to this position at Gilbert Law PLLC?

The employer has not provided this information. This may be discussed during the hiring process.

What is the process to apply for this position at Gilbert Law PLLC?

You can apply for this role at Gilbert Law PLLC either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.