Client Relations Specialist
Resource Facility SolutionsNashville, TN
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Job Description
Client Relations Specialist Requirements
- Customer Relation Experience
- Project Management Experience
- Janitorial Experience
- Quality assurance inspection ability
- Ability to train incoming employees
- Leadership and employee management experience
- Bi-lingual is a plus
- Knowledge of Excel, Word, PowerPoint, Email
- Must have reliable automobile and insurance
- Covid and Flu shots are required
- Most importantly a willingness to learn and grow.
Scope of work
- Inspection of Client Building to maintain RFS quality standards and contract scope of work.
- Provide Customer relations to the customer and resolve issues.
- Manage the Independent Contractors including Hiring and termination.
- Manage Day porters including hiring, termination, scheduling, and training.
- Ensure buildings have proper supplies.
- Find new independent contractors and floor contractors to add to the company's choices.
- Manage special cleaning projects such as terminals.
- Train on Chemicals, bio-hazard and blood pathogens.
- Travel to each client building on a weekly basis.
- Participate on bid and estimates for special services.
- Suggest to clients additional special work.
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Submit 10x as many applications with less effort than one manual application.