Client Service Administrator - Small Business
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Overview
Job Description
Company OverviewWorld Insurance Associates (“World”) is a unique financial services organization with a global network of brokers and specialists who empower people to make informed decisions to improve their risk management outcomes, modernize their benefits programs, and help them achieve their long-term financial goals.Founded in 2011, World is one of the fastest-growing, Top 25 insurance brokers in the U.S. with nearly 3,000 employees in more than 300 offices across North America and the U.K. World specializes in personal and commercial insurance, surety and fidelity bonding, employee and executive benefits, investment advisory and retirement plan services, and payroll & HR solutions.Primary ResponsibilitiesPrimary Activities
- Respond to client requests for changes
- Process endorsement with carriers or escalate for quotation of new lines of business or complex changes
- Follow-up for and deliver endorsements to clients upon receipt
- Respond to client requests for cancellation and escalate internally
- Coordinates the delivery of Proofs of Insurance
- Responds to client billing / payment questions
- Coordination of claim escalation
- 3+ years’ experience in Commercial Property & Casualty with a comprehensive understanding of insurance coverages
- Must hold state Property & Casualty insurance license, or ability to obtain within 90 days of hire
- College degree is preferred.
Physical Demands & Working Conditions Office work involves working at a desk most of the time, using a stand-up/sit-down adjustable desk. Exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently to lift, carry, push, pull, or otherwise move objects. Typing, grasping, and repetitive motion typically is required every day, and walking and standing are required occasionally.Equal Employment OpportunityAt World Insurance Associates (WIA), we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our products, and our community to flourish. WIA is honored to be an equal opportunity workplace. We are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national orientation, age, citizenship, marital status, disability, gender identity, sexual orientation, or Veteran status. In addition, WIA makes reasonable accommodations to known physical or mental limitations of an otherwise qualified applicant or employee with a disability, unless the accommodation would impose an undue hardship on the operation of our business.#LI-HZ1
Automate your job search with Sonara.
Submit 10x as many applications with less effort than one manual application.
