Client Service & HR Support Specialist

Defense Holdings, Inc.St. Louis, MO

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Overview

Schedule

Full-time

Career level

Senior-level

Remote

Hybrid remote

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Job Description

Defense Holdings, Inc. (DHi)Location: Hybrid (US)Employment Type: Full-TimeDepartment: Human Resources / Client ServicesReports To: HR & Client Services Manager

Position Summary

Defense Holdings, Inc. (DHi) is seeking a Client Service & HR Support Specialist to bridge client services and HR functions. This position requires providing both client support and HR-related assistance, ensuring smooth operations in both areas.

Key Responsibilities

Client Services Support

Assist in the management of client accounts, inquiries, and requests.
Support the onboarding process for new clients and facilitate client communication.
Ensure client satisfaction and work with the team to address client concerns.

HR Support

Assist with administrative tasks in HR, including employee data entry, filing, and HRIS updates.
Provide support in payroll administration, employee benefits, and employee engagement programs.

Cross-Department Collaboration

Coordinate HR and client service functions to ensure consistency and efficiency.
Help with organizing training and professional development programs for both clients and employees.

Required Qualifications

Bachelor’s degree in Business Administration, Human Resources, or related field.
2+ years of experience in HR or client service support.
Proficiency in Microsoft Office Suite and HR management tools.
Strong communication and organizational skills.

Preferred Qualifications

Experience in both client services and HR within a corporate or government contracting setting.
Knowledge of HRIS and payroll systems.

Core Competencies

Multitasking: Managing both HR and client service responsibilities effectively.
Communication: Ability to address client and employee needs with professionalism.
Problem-Solving: Efficiently resolving issues across departments.

Work Environment

Professional office environment (or hybrid/remote if applicable).
Occasional travel may be required.

Compensation & Benefits

Defense Holdings, Inc. (DHi) offers a competitive compensation package including:

Competitive base salary (commensurate with experience)
Medical, Dental, and Vision Insurance
401(k) with company match
Paid Time Off (PTO) and Holidays
Life and Disability Insurance
Professional development opportunities

Equal Opportunity Employer Statement

Defense Holdings, Inc. (DHi) is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other protected characteristics in accordance with applicable laws.

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FAQs About Client Service & HR Support Specialist Jobs at Defense Holdings, Inc.

What is the work location for this position at Defense Holdings, Inc.?

This job at Defense Holdings, Inc. is located in St. Louis, MO, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.

What pay range can candidates expect for this role at Defense Holdings, Inc.?

Employer has not shared pay details for this role.

What employment applies to this position at Defense Holdings, Inc.?

Defense Holdings, Inc. lists this role as a Full-time position.

What experience level is required for this role at Defense Holdings, Inc.?

Defense Holdings, Inc. is looking for a candidate with "Senior-level" experience level.

What benefits are offered by Defense Holdings, Inc. for this role?

Defense Holdings, Inc. offers following benefits: Health Insurance, Dental Insurance, Vision Insurance, Disability Insurance, Life Insurance, Paid Holidays, Paid Vacation, Career Development, 401k Matching/Retirement Savings, and Health & Wellness Programs for this position. Actual benefits may vary depending on the employer's policies and employment terms.

What is the process to apply for this position at Defense Holdings, Inc.?

You can apply for this role at Defense Holdings, Inc. either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.