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Client Service Partner 2 (Indg)

Bureau of National AffairsArlington, VA

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Overview

Schedule
Full-time
Career level
Senior-level
Benefits
Parental and Family Leave
Career Development

Job Description

The Associate Client Service Partner formulates and executes service strategies to increase users and usage targets for assigned accounts.

Primary Responsibilities:

  • Serves as the primary point of contact for users within an existing client in the field, focusing on increasing users, usage, engagement and renewals.
  • Establishes long-term relationships with customers and identifies up-sell opportunities.
  • Proactively monitors account health and crafts engagement strategies.
  • Trains and supports assigned accounts to maximize utilization of Bloomberg Industry Group products, including on-boarding training of new employees to client firms.
  • Helps clients set up alerts, dashboards, and more.
  • Collaborates closely with Relationship Partners to define account-specific strategies and identify additional sales and growth opportunities for existing clients.
  • Participates in special projects and performs other duties as assigned.

Job Requirements:

  • Knowledge of assigned market (e.g. law firms, tax & accounting, corporations) preferred.
  • Proven ability to prioritize accounts and manage multiple projects and activities to meet business' objectives and deadlines.
  • Strong analytical, organizational and interpersonal communication skills.
  • Ability to travel to within assigned territory.

Education and Experience:

  • Bachelor's degree with coursework in business, marketing, sales or related field; or equivalent experience.
  • 2-4 years of successful sales or account management experience in a business environment comparable to Bloomberg Industry Group.
  • Prior Account Management experience is preferred.

Equal Opportunity

Bloomberg Industry Group maintains a continuing policy of non-discrimination in employment. It is Bloomberg Industry Group's policy to provide equal opportunity and access for all persons, and the Company is committed to attracting, retaining, developing, and promoting the most qualified individuals without regard to age, ancestry, color, gender identity or expression, genetic predisposition or carrier status, marital status, national or ethnic origin, race, religion or belief, sex, sexual orientation, sexual and other reproductive health decisions, parental or caring status, physical or mental disability, pregnancy or maternity/parental leave, protected veteran status, status as a victim of domestic violence, or any other classification protected by applicable law ("Protected Characteristic"). Bloomberg prohibits treating applicants or employees less favorably in connection with the terms and conditions of employment, in all phases of the employment process, because of one or more Protected Characteristics ("Discrimination").

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FAQs About Client Service Partner 2 (Indg) Jobs at Bureau of National Affairs

What is the work location for this position at Bureau of National Affairs?
This job at Bureau of National Affairs is located in Arlington, VA, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.
What pay range can candidates expect for this role at Bureau of National Affairs?
Employer has not shared pay details for this role.
What employment applies to this position at Bureau of National Affairs?
Bureau of National Affairs lists this role as a Full-time position.
What experience level is required for this role at Bureau of National Affairs?
Bureau of National Affairs is looking for a candidate with "Senior-level" experience level.
What is the process to apply for this position at Bureau of National Affairs?
You can apply for this role at Bureau of National Affairs either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.