Client Service Representative, Part Time
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Overview
Schedule
Alternate-schedule
Part-time
Career level
Senior-level
Remote
On-site
Compensation
$18-$20/hour
Benefits
Career Development
Job Description
Client Service Representative, Part Time$18 - $20 /hr. | PART TIME | Colorado Springs, CO
Conveniently located in the heart of Colorado Springs, Uintah Pet Emergency is a trusted resource for after-hours veterinary care. Equipped with advanced diagnostics, a modern surgical suite, and an in-house pharmacy, our hospital is committed to providing compassionate, high-quality emergency medicine while supporting pets, clients, and referring veterinarians throughout the region.Compensation
- $18 - $20/hr. based on experience
Schedule
- Part Time
- Mondays & Thursdays
- 12:00pm – 12:00am
Job DescriptionAs a Client Service Representative, you will play a crucial role in supporting our emergency and critical care departments while welcoming and assisting our guests. This person will drive customer satisfaction by fielding inquiries, patient triage and maintaining current hospital policy and protocol knowledge.Responsibilities
- Educate and Support: Inform clients and referring veterinarians about our comprehensive services and provide compassionate support over the phone and in person.
- Appointment Coordination: Assist clients in scheduling appointments at our multi-specialist hospital, ensuring a seamless and efficient process.
- Communication Mastery: Handle reminder and follow-up communications with finesse, utilizing both phone and email to keep clients informed and engaged.
- Record Keeping: Accurately update and maintain client/pet records and files, ensuring a meticulous approach to detail.
Qualifications
- Exceptional First Impressions: Are you the person who effortlessly leaves a positive and lasting first impression? We want you! The ideal candidate will possess outstanding communication and customer service skills, ensuring our clients and referring veterinarians feel valued and supported.
- Adaptability and Multitasking: In our fast-paced environment, versatility is key. If you thrive on multitasking and can navigate unexpected situations with ease, you're the problem solver we're looking for.
- Customer Service Excellence: If you've excelled in customer service, you know the importance of building positive relationships. Your ability to provide outstanding service aligns seamlessly with our commitment to delivering an exceptional client experience.
- Flexibility and Adaptability: Be a team player who thrives in a collaborative environment, adapting to situations where protocols may not apply and handling unanticipated tasks with grace.
- Fluent English skills (speaking & reading) are required for the role; fluency in multiple languages a plus!
About Uintah Pet EmergencyUintah Pet Emergency is a dedicated emergency veterinary hospital serving Colorado Springs and surrounding communities. Our experienced veterinarians and technicians are passionate about emergency medicine and committed to providing expert care outside of regular veterinary office hours.Equipped with advanced diagnostic capabilities, a modern surgical suite, and a fully stocked in-house pharmacy, our team is prepared to handle a wide range of medical and surgical emergencies with compassion, skill, and efficiency.Nearby CommunitiesUintah Pet Emergency attracts Veterinary Technicians from throughout the Colorado Springs region, including:
- Colorado Springs, CO
- Manitou Springs, CO
- Fountain, CO
- Security-Widefield, CO
- Monument, CO
- Black Forest, CO
- Falcon, CO
- Peyton, CO
- Woodland Park, CO
- Castle Rock, CO
- Pueblo, CO
Know Someone Amazing?If this role isn't the right fit but you know a great Veterinary Technician, send them our way!Email Craig.Rizzo@ethosvet.com to learn more about current opportunities.About Ethos Veterinary Health Ethos Veterinary Health, part of the NVA Group, is where you come to practice world-class medicine, and help shape what veterinary care becomes next. Across our network of 140 specialty and emergency hospitals, science moves forward, standards are elevated, and innovation is put into practice every day. You’ll work alongside respected veterinary leaders in academic-caliber hospitals designed for learning, teaching, and discovery. Here, mentorship is a two-way street. You’ll share your expertise, learn from others, and continue to grow, clinically, professionally, and personally. At Ethos, you inspire hope, deliver exceptional care, and pursue veterinary medicine at its highest level, together. Join Us At Ethos, this isn’t just a job, it’s an opportunity to practice medicine at the highest level and help shape the future of veterinary care. Candidates can confidentially submit their CV to Talent Acquisition Partner Craig at Craig.Rizzo@ethosvet.comEqual Opportunity Employer Ethos is an Equal Opportunity Employer. Ethos does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided based on qualifications, competence, merit, and business need.
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FAQs About Client Service Representative, Part Time Jobs at Ethos Veterinary Health
What is the work location for this position at Ethos Veterinary Health?
This job at Ethos Veterinary Health is located in Colorado Springs, CO, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.
What pay range can candidates expect for this role at Ethos Veterinary Health?
Candidates can expect a pay range of $18–$20 per hour for this role.
What employment applies to this position at Ethos Veterinary Health?
Ethos Veterinary Health lists this position under the following employment categories:
- Alternate-schedule
- Part-time
What experience level is required for this role at Ethos Veterinary Health?
Ethos Veterinary Health is looking for a candidate with "Senior-level" experience level.
What benefits are offered by Ethos Veterinary Health for this role?
Ethos Veterinary Health offers Career Development for this position. Actual benefits may vary depending on the employer's policies and employment terms.
What is the process to apply for this position at Ethos Veterinary Health?
You can apply for this role at Ethos Veterinary Health either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.