Client Service Representative - Work From Home

Spade RecruitingBiloxi, MS

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Overview

Schedule

Flexible-schedule

Full-time

Career level

Senior-level

Remote

Benefits

Health Insurance

Dental Insurance

Life Insurance

Job Description

We’re seeking motivated professionals to join our expanding team and help serve members who rely on us for protection and guidance. In this role, you’ll connect with families virtually, explain their benefit options, and ensure they fully understand how their coverage supports them.

It’s a people-focused position suited for those who value connection, teamwork, and continuous growth. Every conversation you have plays a part in strengthening families’ financial security and peace of mind.

Key Responsibilities

Conduct virtual consultations with members via Zoom or phone to review and explain benefit programs.
Build trust and maintain long-term relationships through clear communication and follow-up.
Collaborate with team members to reach collective performance goals.
Maintain accurate digital records and complete necessary documentation.
Share feedback and contribute ideas to improve efficiency and client satisfaction.

Qualifications

Must be legally eligible to work in the United States.
High school diploma or equivalent required (post-secondary education an asset).
Background in customer service, communication, or team-based work preferred but not required.
Strong comfort with technology (Zoom, digital tools, and online record systems).
Excellent verbal and written communication skills, with a professional and approachable demeanor.

Additional Qualities for Success

Team-oriented, collaborative, and open to feedback.
Adaptable and quick to adjust to changing situations or challenges.
Organized, dependable, and self-motivated with a strong sense of responsibility.
Confident when speaking with clients in a virtual setting.

What We Offer

Comprehensive Benefits: Health, dental, prescription, life insurance, and travel coverage.
Flexible Work Environment: Remote-first setup that allows you to create a schedule suited to your lifestyle.
Recognition & Rewards: Performance-based bonuses and company-sponsored trips to destinations such as Cancun, the Bahamas, and Las Vegas.
Professional Development: Ongoing training, mentorship, and clear pathways for advancement.
Supportive Culture: A workplace where your contributions are recognized, your growth is encouraged, and your success is celebrated.

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FAQs About Client Service Representative - Work From Home Jobs at Spade Recruiting

What is the work location for this position at Spade Recruiting?

This job at Spade Recruiting is located in Biloxi, MS, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.

What pay range can candidates expect for this role at Spade Recruiting?

Employer has not shared pay details for this role.

What employment applies to this position at Spade Recruiting?

Spade Recruiting lists this position under the following employment categories:

Flexible-schedule
Full-time

What experience level is required for this role at Spade Recruiting?

Spade Recruiting is looking for a candidate with "Senior-level" experience level.

Does Spade Recruiting allow remote work for this role?

Yes, this position at Spade Recruiting supports remote work, giving candidates the flexibility to work outside the primary office location.

What is the process to apply for this position at Spade Recruiting?

You can apply for this role at Spade Recruiting either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.