Client Success Intern

Innovid is the leading independent omnichannel ad tech platform, empowering marketers to create, deliver, measure, and optimize ad-supported experiences that people love. In 2025, Innovid and Flashtalking merged to create a transparent, scalable alternative to big-tech, walled-gardens, and point solutions across CTV, digital, linear, and social channels. As part of Mediaocean, Innovid is tied into the industry's core ad infrastructure for omnichannel planning, buying, and billing.

We are proud to lead the industry with our innovation, intelligence, and independence as the company best-suited to power the future of advertising.

You will embark on a set of rotational experiences with the Client Success teams, in which you will be given specific deliverables to assist our teams. All while working on a final project (i.e., developing a pitch deck for a target account) that you will present to senior management during your last week.

This is a great opportunity for college seniors looking to jumpstart their career in AdTech. If you are an energetic and friendly team player who can easily prioritize and multitask in our fast-paced environment, with excellent communication skills and an aptitude for new technologies, you're in good stead for this role. We will still be operating remotely via Zoom, so it is important that you be a self-starter who can work remotely and take initiative.

Client Success at Innovid is focused on helping clients achieve measurable outcomes through our platform. As an intern, you will contribute to real client-facing strategies and learn how we translate business goals into actionable solutions.

What You Will Do:

• Participate in a CS "boot camp" session to learn the ropes
• Perform customer/vertical market research and analysis
• Assist with daily tasks such as strategy mapper development, weekly QA reporting, meeting notes and more.
• Sit in on client meetings to shadow CS leads
• Research key decision makers at your assigned account
• Anticipate customer needs and develop a pitch deck that clearly ties Innovid solutions to client business goals, including use case examples and a proposed growth strategy.
• Present your analysis and strategic recommendations to senior leadership, demonstrating how your ideas would drive client impact and growth. (final project)

What You Will Need:

• Bachelor's degree in Marketing or a related field (expected by May 2026)
• Excellent written and verbal communication skills
• Foundational understanding of the digital media ecosystem
• Proficiency in Excel, including pivot tables and VLOOKUPs
• Familiarity with Google Workspace and Microsoft platforms (e.g., Google Drive, SharePoint)
• Passion for marketing, advertising, and digital technology
• Strong problem-solving skills and a collaborative, team-oriented mindset
• Ability to thrive in a remote work environment
• Highly organized, detail-oriented, and self-motivated
• Intellectual curiosity with an analytical mindset and interest in learning how technology and data drive marketing outcomes

What We Offer:

• The Best of Both Worlds: Be part of the Innovid team while enjoying the full range of perks and benefits offered by Mediaocean.
• Work-Life Balance: Flexible hybrid schedule, Company holidays, unlimited snacks and free breakfast and lunch on select days in New York and Chicago offices.
• Award-Winning Company Culture: Professional development with a dedicated Talent Development team, Employee Resource Groups (ERGs), Philanthropy & awareness programs, Mentorship programs, In-office and virtual events & celebrations, Various volunteer opportunities, Innovative and collaborative work environment.

Our 2026 Summer Internship Program is scheduled to run from June 1st through July 31st. Selected interns can expect to work 40 hours per week. Compensation for this role is $19.00/hour.

This position is open to East Coast remote candidates in the United States, with a preference for candidates in Chicago or New York.

There is no such thing as the perfect resume, or someone that checks every box. At Innovid, we are generous with our time and knowledge, and always ready to teach. So however you identify and whatever background you bring with you, please apply if this is a role that would make you excited to come into work every day and add to Innovid.

Equal Opportunity Employer: Innovid is an equal opportunity employer, committed to our diversity and inclusiveness. We consider all qualified applicants regardless of race, color, nationality, gender, gender identity or expression, sexual orientation, religion, disability or age. We strongly encourage women, people of color, members of the LGBTQIA community, people with disabilities and veterans to apply. We are actively working to be an anti-racist organization. We're committing to creating an inclusive and equitable workplace for all of our employees. You can read more about our commitment to DEI here.

If you are located within the EEA and subject to GDPR or are a California resident subject to the California Consumer Privacy Act, click here to understand how Innovid processes your personal information and how you can exercise your rights.