Client Success Manager (Compliance)

Nexant, Inc.Boston, MA

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Overview

Schedule

Full-time

Career level

Director

Remote

On-site

Job Description

Resource Innovations is seeking an/a Client Success Manager (Compliance) to join our growing team in Boston, MA. We are seeking a highly skilled and motivated Client Success Manager (Compliance) with a strong background in data analysis and client coordination to join our dynamic team. As an/a Client Success Manager (Compliance) you will build strong client relationships, lead compliance-focused program reviews, analyze data to identify trends, risks, and improvement opportunities, manage project deliverables, and present actionable recommendations to clients and key stakeholders.

Resource Innovations (RI) is a women-led energy transformation firm focused on impact. Building on our expertise in energy efficiency, we're constantly expanding our portfolio of clean energy solutions to guide utilities through increasingly complex, connected challenges. Load flexibility. Electrification. Carbon reduction. With every step, we're leading the charge to power change.

Duties and Responsibilities

Serves as the primary client relationship lead for compliance initiatives, building trusted partnerships and ensuring client objectives are achieved.
Reviews compliance dashboards, program data, and operational metrics to identify trends, risks, and opportunities for program improvement.
Develops and manages project plans, tracks deliverables, and coordinates stakeholders to ensure initiatives and action items are completed on schedule.
Presents compliance reviews, key findings, and strategic recommendations to clients and cross-functional stakeholders.
Analyzes program performance data and compliance findings to recommend process improvements that enhance customer experience, operational efficiency, and program integrity.
Balances multiple client priorities and facilitates collaboration across internal teams and external partners to drive successful program outcomes and continuous improvement.
Other duties as assigned.

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FAQs About Client Success Manager (Compliance) Jobs at Nexant, Inc.

What is the work location for this position at Nexant, Inc.?

This job at Nexant, Inc. is located in Boston, MA, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.

What pay range can candidates expect for this role at Nexant, Inc.?

Employer has not shared pay details for this role.

What employment applies to this position at Nexant, Inc.?

Nexant, Inc. lists this role as a Full-time position.

What experience level is required for this role at Nexant, Inc.?

Nexant, Inc. is looking for a candidate with "Director" experience level.

What is the process to apply for this position at Nexant, Inc.?

You can apply for this role at Nexant, Inc. either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.