Client Support Agent
FLC HausOrlando, FL
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Overview
Schedule
Full-time
Career level
Senior-level
Benefits
Career Development
Job Description
Entry Level Client Support AgentOur firmis one of the leading customer acquisition firms in Florida, recognized for providing our superior clients with the finest customer service. Thanks to our passionate and relentless team, we can consistently assist our clients’ expansion and significantly increase their new customer acquisitions at a higher rate than ever! As we prepare for our next development, we are looking for enthusiastic individuals to join our dedicated team as an Entry Level Client Support Agent.As a customer acquisition firm, our mission is to build strong connections with our clients and their customer base. Our Entry Level Client Support Agents act as a liaison to maintain our client’s relationship with their loyal consumers. We prioritize our customer’s needs, create solutions, process their sales orders with care, and leave them with an unforgettably positive impression. We ensure that our Entry Level Client Support Agents are given the right tools to succeed through our comprehensive training. If you are truly passionate about growing your interpersonal skills, collaborating in a team environment, and eager to develop your career, then our Entry Level Client Support Agent role was made for you! As An Entry Level Client Support Agent You Will Be:
- Assisting customers in person with a friendly, approachable demeanor to improve customer satisfaction and increase customer retention
- Building value to our clients services by educating their customers on renewable energy and solar options
- Comparing and optimizing solutions to meet customer’s needs and documenting all information to set up a consultation
- Keeping in contact with customers over the phone to confirm appointments and follow ups
- Training with the upper management team on a daily basis to ensure knowledge of client’s promotions, products, and structure is updated and retained
- Collaborating as a team with fellow Client Support, Sales, and Leadership members to exceed client’s projected goals
- Possess strong verbal communication skills
- Ability to assess potential challenges and be solution oriented
- An exceptional student mentality and desire to enhance a customer’s experience
- Highly motivated and works well in a fast paced environment
- Ability to build a strong rapport with clients and consumers in a compassionate, empathetic, and positive manner
- Prior experience as Customer Service Representative or Client Support Representative is a bonus
- High School Diploma or equivalent certification
- US Work Authorization
- Hours of Operation for this position are 9:00am - 6:00pm
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FAQs About Client Support Agent Jobs at FLC Haus
What is the work location for this position at FLC Haus?
This job at FLC Haus is located in Orlando, FL, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.
What pay range can candidates expect for this role at FLC Haus?
Employer has not shared pay details for this role.
What employment applies to this position at FLC Haus?
FLC Haus lists this role as a Full-time position.
What experience level is required for this role at FLC Haus?
FLC Haus is looking for a candidate with "Senior-level" experience level.
What is the process to apply for this position at FLC Haus?
You can apply for this role at FLC Haus either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.