Client Support Specialist

DHL (Deutsche Post)Indianapolis, IN

$23+ / hour

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Overview

Schedule

Full-time

Career level

Entry-level

Compensation

$23+/hour

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Job Description

DHL Supply Chain is Hiring! At DHL, you will play a part in one of the world's most essential industries. There has never been a better time to join DHL Supply Chain. In a global business like ours, the opportunities are endless. So, join us. Work with us. Grow with us.

The core responsibilities of this role include: Maintaining high levels of customer service and timely oral and written communication with client representatives as well as representatives and drivers of trucking and transportation companies to achieve and maintain high service levels.

Position: Customer Support Specialist

Shift: 1st Mon-Fri

Pay:$23/hour

In addition to the general job description below, the ideal candidate will also possess the following skills and/or experience:

A minimum of (1) one year's experience in the following:

Experience within a Dispatch or TMS (Transportation Management System) to build and schedule Truckloads and/or LTL shipments based off load request sent from the TMS.

Ability to effectively communicate via oral and written communication with Client to schedule pickups and research and resolve any issues that occur.

Must have intermediate or higher experience with Microsoft Office (Excel, Outlook, Word)

Experience using a commercial WMS (warehouse management system) such as JDA (preferred), Blue Yonder, Red Prairie, JDA, SAP, etc.

Experience with View software is preferred. Ability to quickly adapt and learn to navigate through customer portals.

Ability to work in a fast-paced, customer-centric team environment.

Be part of the world's largest logistics company!DHL Supply Chain hasbeen certified as a Great Place to Work in the US and Canada! Our excellent benefits packages includes:

Affordable medical, dental, and vision coverage available beginning on your 30thday
PTO program for all associates, including paid holidays and vacation
401(k) with generous company match
Tuition reimbursement program
Excellent training and career advancement opportunities

Grow your skills. Shape your world.

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FAQs About Client Support Specialist Jobs at DHL (Deutsche Post)

What is the work location for this position at DHL (Deutsche Post)?

This job at DHL (Deutsche Post) is located in Indianapolis, IN, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.

What pay range can candidates expect for this role at DHL (Deutsche Post)?

Candidates can expect a pay range of $23 (per hour).

What employment applies to this position at DHL (Deutsche Post)?

DHL (Deutsche Post) lists this role as a Full-time position.

What experience level is required for this role at DHL (Deutsche Post)?

DHL (Deutsche Post) is looking for a candidate with "Entry-level" experience level.

What is the process to apply for this position at DHL (Deutsche Post)?

You can apply for this role at DHL (Deutsche Post) either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.