Clinic Admitting

Position SummaryThe Clinic Admitting Coordinator is responsible for welcoming patients, completing the registration and admission process, verifying insurance and demographic information, obtaining required documentation, collecting payments, and ensuring a smooth patient experience before surgical procedures. This role serves as a key point of contact between patients, physicians, nursing staff, and insurance providers while maintaining confidentiality and compliance with healthcare regulations. Key Responsibilities

• Greet and assist patients, families, and visitors in a professional and compassionate manner
• Complete patient registration and surgical admission paperwork accurately and efficiently
• Verify insurance eligibility, authorizations, referrals, and patient demographics
• Collect co-pays, deductibles, and outstanding balances according to facility policies
• Schedule and confirm surgical procedures and pre-operative appointments as needed
• Ensure all required consent forms and medical documents are completed prior to surgery
• Communicate with physicians’ offices, nursing staff, and billing departments regarding patient information and scheduling updates
• Maintain accurate electronic medical records (EMR/EHR) documentation
• Answer incoming phone calls and respond to patient questions regarding admissions, insurance, and scheduling
• Protect patient privacy and maintain HIPAA compliance at all times
• Assist with front office administrative duties and support overall surgery center operations

Qualifications

• High school diploma or GED required; associate degree preferred
• Previous experience in healthcare registration, medical office administration, patient access, or admitting preferred
• Knowledge of medical terminology, insurance verification, and healthcare billing practices
• Experience with EMR/EHR systems and Microsoft Office applications
• Strong communication, customer service, and organizational skills
• Ability to multitask in a fast-paced clinical environment
• Professional demeanor with strong attention to detail

Preferred Skills

• Experience in an ambulatory surgery center (ASC), hospital, or outpatient clinic
• Familiarity with surgical scheduling and prior authorization processes
• Bilingual communication skills are a plus

Physical Requirements

• Ability to sit or stand for extended periods
• Frequent use of computers, phones, and office equipment
• Ability to occasionally lift up to 20 pounds

Work EnvironmentThis position works in a fast-paced outpatient surgery center environment with frequent interaction with patients, physicians, clinical staff, and insurance providers. Professional appearance and excellent customer service are essential.