Clinic Experience Associate

Rock Valley Physical TherapyClinton, IA

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Job Description

Are you passionate about delivering outstanding customer service? Do you thrive in a fast-paced, people-focused environment? Rock Valley Physical Therapy is looking for a full-time Clinic Experience Associate to join our team in Clinton, IA.

As a Clinic Experience Associate, you'll be a key player in creating a positive, seamless experience for every patient who walks through our doors. Your role will be essential in keeping our clinic running smoothly and efficiently. This position also includes Technician duties and offers a unique opportunity to gain hands-on experience in both the front office and clinical support.

Day-to-day responsibilities include:

Greeting and checking in patients with warmth and professionalism
Scheduling appointments and managing the clinic calendar
Verifying insurance and collecting accurate patient information
Answering phone calls and responding to patient inquiries
Supporting the front desk with a focus on detail and organization
Assist physical therapists with patient care and treatment setup
Maintain a clean and organized clinic environment, including cleaning equipment and treatment tables

Why Rock Valley?

At Rock Valley Physical Therapy, we don't just treat patients-we build relationships. Our team is known for its positive energy, teamwork, and commitment to exceptional care. As a Clinic Experience Associate, you'll be at the heart of that mission, helping patients feel heard, supported, and valued from start to finish.

Ready to Make a Difference?

If you're looking for a rewarding opportunity in healthcare where you can make a real impact every day, we'd love to meet you. Apply today and take the first step toward joining the Rock Valley Physical Therapy team.

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FAQs About Clinic Experience Associate Jobs at Rock Valley Physical Therapy

What is the work location for this position at Rock Valley Physical Therapy?

This job at Rock Valley Physical Therapy is located in Clinton, IA, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.

What pay range can candidates expect for this role at Rock Valley Physical Therapy?

Employer has not shared pay details for this role.

What employment applies to this position at Rock Valley Physical Therapy?

The employer has not provided this information. This may be discussed during the hiring process.

What is the process to apply for this position at Rock Valley Physical Therapy?

You can apply for this role at Rock Valley Physical Therapy either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.