Clinical Application Analyst - Full Time

The Clinical Application Analyst is responsible for maintaining an in-depth knowledge of supported applications and serve as a first line resource for customer support issues related to these applications. Responsibilities also include application implementation and configuration duties, as well as documentation and training. The scope of this role includes support for all providers, clinicians and staff within the clinical areas assigned.

• Acts as the primary liaison between assigned clinical areas and project teams and fosters a positive working relationship within and among these teams.
• Acts as a first line resource for assigned clinical area issues and escalates as appropriate. Participates in assigned area's clinical leadership meetings and regularly meets with the IT/SME group as defined by that area.
• Participates in the management of clinical and non-clinical application implementation projects.
• Participates in the development and presentation of project charters, project plans, timelines and communication plans.
• Demonstrates a moderate understanding and application of principles, concepts and practices in the areas of assigned support.
• Perform detailed needs/workflow analyses in response to user requests for new or additional functionality.
• Assesses clinical staff training needs (with respect to technology) and develops plans to meet these needs. Develops and maintains application support and training documentation; participates in the delivery of end user training. Coordinates and provides clinical staff technology training, as required.
• Acts as a consultant to end users, promoting effective use of applications.
• Assesses, documents, prioritizes, coordinates and resolves operational issues related to clinical technology utilization.
• Updates nursing on upcoming changes to their technology environment.
• As required, acts as Project Leader when implementing or upgrading applications.
• Participates in development of end user test plans.
• Actively participates in the monitoring and maintenance of supported applications.
• Monitors, responds to and prioritizes assigned support requests in accordance with established departmental policies and guidelines.
• Escalates open issues to internal management and vendor management as appropriate.
• Regularly attends and actively participates in departmental and project-related meetings and committees.
• Adheres to departmental and organizational policies and procedures.
• Communicates with end users regarding upcoming changes to their technology environment.
• Regularly seeks opportunities to improve IT processes and systems through the use of best practices.
• Integrate the organization's mission and vision into daily tasks through dedication to customer satisfaction, quality improvement and collaborative working relationships.
• Adheres to safety practices, reports accidents/hazards and maintains equipment as outlined in hospital policies.

Monadnock Community Hospital is a nonprofit community hospital dedicated to providing accessible, high-quality, and compassionate healthcare services to our community members. With a commitment to improving the health and well-being of our patients, we prioritize excellence in care delivery while fostering a supportive and inclusive environment for our staff.

If you're a passionate and team-oriented individual seeking a rewarding career, we encourage you to apply!

About Our Benefits:

Amazing people deserve amazing benefits.

We strive to employ and retain the most highly qualified individuals by providing equitable wages and benefits, promoting from within, and supporting the continuing education efforts of our staff.

You will be valued and rewarded for the work you do here with excellent pay and outstanding benefits. At MCH, you'll find great opportunities for career advancement as well as personal and professional growth.

Full-time employees enjoy:

• Health insurance
• Dental insurance
• Vision coverage
• Flexible spending accounts
• Life insurance
• Short and long-term disability insurance
• Accident and Critical Illness insurance
• Identity theft insurance
• Retirement savings plan
• Lifestyle spending account
• Free membership to local gym
• Generous paid time off plans
• Opportunities for professional development and training
• Positive work environment with a supportive team and opportunities for growth
• Scholarship Opportunities
• Tuition reimbursement

Apply Now! or click the Apply button above

About Monadnock Community Hospital:

Reach new heights at Monadnock Community Hospital.

MCH is a critical access hospital in beautiful, historic Peterborough, New Hampshire.

For 100 years, we have provided outstanding care to our communities, earning a reputation for excellence that has made us one of New Hampshire's most successful and beloved small hospitals.

Join a culture of Compassion, Collaboration, Honesty, and Respect!

Our employees are the heart and soul of Monadnock Community Hospital.

In every department and at every level, MCH employees go above and beyond to deliver an exceptional patient experience in an atmosphere that is healthy, friendly, respectful, and personally fulfilling.

About the Monadnock Region:

A great place to live, work, and play.

One of the best things about working at Monadnock Community Hospital is that you get to live in a community that offers an amazing quality of life.

The state of New Hampshire consistently ranks in the Top Ten of all American states for its overall quality of life. Towns are small and friendly here, crime is low, schools are good, and the air and water are clean.

Balance meaningful work with a great life.

Here in the Monadnock Region, you can enjoy a standard of living that is hard to match anywhere. Let's start with our mountain for which we are named.

Around the 3,165 foot Mount Monadnock with 100-mile views are forests, woods, lakes, and protected rivers providing abundant opportunities for hiking, biking, kayaking, fishing, cross-country skiing - you name it!

And if you're into the arts, the region also offers a lively arts scene, with galleries, theatres, and concert venues.

• New England community spirit
• Family-friendly
• Arts and culture
• All-season outdoor recreation
• Just 1.5 hours to Boston

Are you ready for a great job in a great place?

Are you ready for a career the supports your aspirations?

Are you ready to work in the best place you've ever lived?

Apply Now! or click the Apply button above

Our small hospital is committed to diversity, inclusion, and equal opportunity employment. We welcome applications from individuals of all backgrounds and abilities. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, disability status, veteran status, or any other characteristic protected by law.