Clinical Education Manager

For over 45 years Pathways has been a Bay Area pioneer, leader, and innovator in Hospice, Home Health and Palliative Care. We provide care at home or in settings such as assisted living, a nursing home, or the hospital. We have offices in Sunnyvale, South San Francisco, and Oakland. Patients and their families know us for our personalized, high-quality care, delivered with empathy, kindness, and respect.

TITLE: Clinical Education Manager

SCHEDULE: M-F (100% Onsite)

HOURS: 8:30am-5pm

Office Location: Sunnyvale, CA

The posted compensation range of $56.95 - $78.30/Hour is a reasonable estimate that extends from the lowest to the highest pay Pathways Home Health & Hospice in good faith believes it might pay for this particular job, based on the circumstances at the time of posting. Pathways Home Health & Hospice may ultimately pay more or less than the posted range as permitted by law.

POSITION SUMMARY:

The Clinical Educator is responsible for the initial and ongoing training and in-

services for all clinical positions in assigned locations. Along with the development and maintenance of

complete and accurate training materials for clinical positions. The Clinical Educator will also be

responsible for the initial training and ongoing performance of clinical programs. The Clinical Education

Manager supervises preceptors and new hires in training.

AREAS OF RESPONSIBILITY:

• Adheres to the Corporate Compliance Program, including confidentiality of HIPAA protected health information.
• Develops, implements and evaluates orientation and training activities for all staff. Monitors new clinical staff during their orientation program and ensures all training is completed within the time frame.
• Performs ongoing competency testing for clinical staff for home health and hospice and supports development of new clinical staff in the field.
• Instructs clinical staff on proper use of clinical software. Acts as a super user for technology for field staff resources and documentation. Functions as the clinical expert and resource for electronic health record systems.
• Performs patient visits, patient supervisory visits, shared visits with staff, and nurse supervisory as needed or directed by management.
• Participates in the implementation of an annual in-service and education calendar and tracks all completed education for Pathways.
• Assists the leadership team with measurable goals and timeframes in performance improvement plans for new staff and current staff as needed; assists with staff that require improvement through online learning, individual trainings, competency supervision
• Participates in Quality Assurance Performance Improvement (QAPI); including assisting with the overall development and implementation of the PI plan, assisting in the identification of goals and related patient outcomes, participation and reporting of activities and outcomes, development and implementation of corrective plans.
• Manages the online learning platform updates modules with the Online Learning Team and ensures timely completion of the modules by all staff.
• Continually expands knowledge on the latest trends and keeps up-to-date on the practices in adult learning, policies and procedures, and regulations.
• Ensures that all trainings and education are in compliance with state and federal regulations and accreditation organizations within the clinical practice
• Demonstrates organizational skills, problem solving, critical thinking, open communication, flexibility, and has the ability to work independently with minimal supervision
• Communicates with clinical managers and directors regarding staff progress and any performance issues. Maintains effective communication with clinical managers and direct care staff to allow the integration of educational services into multidisciplinary programs.
• All other duties as assigned.

QUALIFICATIONS:

• Current RN licensure in the state of California
• Bachelor of Science in Nursing required; Masters of Science in Nursing or relevant field preferred
• Two years of home health or hospice experience required; supervisory and precepting experience preferred
• Knowledgeable in electronic record systems
• Proficient in using Google Suite
• Certified OASIS Quality Specialist (COQS) within 1 year of hire; Certified Hospice and Palliative Nurse (CHPN) preferred