Clinical Quality Program Manager

At Clinica Family Health & Wellness, we believe everyone deserves high-quality, compassionate healthcare close to home. We are a nonprofit Federally Qualified Health Center (FQHC) that provides comprehensive, affordable medical, dental, behavioral health, pharmacy, and specialty behavioral care services. We are committed to being a healthcare home for our patients, a place where they receive coordinated, whole-person care from a team that supports their health and well-being at every stage of life.

"We're at a pivotal moment of transformation. As our organization evolves alongside a rapidly changing healthcare landscape, we have an opportunity to rethink how we work, embrace new possibilities, and push ourselves to achieve even greater impact for our patients and communities." ~ Kathy Lovick, Director of Quality and Process Improvement

As our Clinical Quality Program Manager, you will drive quality, safety, and continuous improvement initiatives that help care teams deliver exceptional, patient-centered care. You will use data, process improvement, and innovation to advance health outcomes, enhance the patient experience, and ensure care is accessible, effective, and culturally responsive across the organization.

Job Profile:

• Are you driven by a mission to improve patient outcomes and community health?
• Have you applied Six Sigma methodology with a clinical care team?
• Are you passionate about advancing the Quintuple Aim through quality and innovation?
• Have you used measurement systems to turn data into insights for strategic improvements?
• Have you brought structure to complexity while remaining adaptable and solutions-focused?
• Are you a relationship-builder who meets teams where they are and helps move them forward?

You Will:

• Consult with internal stakeholders on training, process improvements, and interpretation of data, standards, and regulations.
• Partner with clinical leaders to develop short- and long-term strategies that advance organizational goals.
• Sustain and enhance quality programs while planning for future needs and growth.
• Ensure compliance with accreditation, governance, regulatory, and performance measurement requirements.
• Support care teams by tracking quality metrics and delivering actionable data insights.

Work Environment:

• Monday through Friday
• Hybrid
• 2 days in the office, which can include working at various clinic sites.
• 3 days work from home.

What We Need for this Job:

• Bachelor's degree in healthcare administration, business administration, public health, organizational development or related field required.
• Five (5+) years' experience leading or facilitating process improvement, performance improvement, quality improvement, operational excellence, or organizational effectiveness initiatives in a healthcare or similarly complex environment.
• Five (5+) years' experience in Quality Program or Patient Safety management required.
• Three (3+) years' experience in Regulatory or Accreditation management required.
• Six Sigma Green certification required.
• Demonstrated experience leading teams through influence, facilitation, coaching, project leadership or formal leadership experience is required.

What We Offer:

• Comprehensive benefits:

• Medical, Dental & Vision options

• Medical and Dependent Care FSA/HSA

• Company paid life insurance

• Long term disability insurance

• Accident/hospital plans

• 403(b) Retirement Plan with employer contributions

• CFWH offers vacation time, sick hours, and personal holiday hours

• A collaborative team environment

• Open communication with leadership and mission-focused engagement

• Training and growth opportunities with a supportive team invested in your success

Compensation: $72,176 to $99,257/annually. The posted range represents the full salary range for this position. Starting pay is based on factors such as directly related experience, education, licensure and/or certification, and internal equity.

Applications for this position will be accepted until the position is filled.

CFHW is committed to an inclusive, age-neutral hiring process. In compliance with the Colorado Job Application Fairness Act (JAFA), we do not ask applicants to disclose their age, date of birth, or dates of attendance/graduation from an educational institution. Please focus your application on your relevant skills, qualifications, and professional experience.

Clinica Family Health & Wellness is an Equal Employment Opportunity employer. We do not discriminate against any employee or applicant for employment based on race, color, religion, sex, age, national origin, physical or mental disability, sexual orientation, gender identity, genetic information, military status, or any other protected class under applicable federal, state, or local law.

Employees must meet applicable health and safety requirements, including an annual influenza (flu) vaccine, tuberculosis screening at hire, and any position specific requirements. Proof of required immunizations is required before employment begins. Exemptions and reasonable accommodations are considered.