Clinical Support Specialist - Atlanta

SymmetrioAtlanta, GA

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Job Description

Symmetrio is actively recruiting for a Clinical Application Specialist for its customer, a global start-up medical device company. We are seeking someone with a strong background in surgical navigation or neurosurgical technologies. This role is ideal for someone passionate about cutting-edge medical technologies and patient-focused care, who thrives in both the operating room and technical training environments. Responsibilities include training hospital staff, supporting live procedures, troubleshooting equipment, and helping to maintain high standards of clinical excellence and customer satisfaction across accounts.

Please note that due to our client's needs, only candidates in Atlanta, GA will be considered.

Responsibilities

Provide in-depth clinical support and technical expertise to medical teams utilizing advanced surgical technology in operating room environments, with a focus on neurology-related procedures.
Deliver effective, hands-on training for neurosurgeons, OR nurses and supporting staff comfortable using imaging software and procedural best practices.
Support site readiness activities, including system installation and qualification, in collaboration with technical and engineering teams.
Attend and support live cases, ensuring optimal workflow and clinical outcomes; assist with troubleshooting and documentation of case metrics.
Build and sustain strong relationships with clinical stakeholders, ensuring their confidence in system capabilities and long-term satisfaction.
Document all post-case findings, clinical outcomes, product feedback, and procedural insights through structured reporting tools.
Act as a liaison between clinical users and technical support teams, ensuring continuous improvement based on real-world feedback.
Stay up-to-date on advancements in neurosurgery, neuro-navigation, and image-guided surgical technologies.

Requirements

Bachelor's degree in a relevant field such as Biomedical Engineering, Biology, Medical Imaging, or Medical Technology.

Prior experience in the Operating Room and neurosurgery environments, especially supporting surgical teams.
Background in training, clinical applications, or support of medical devices.
Experience with stereotactic neurosurgery or image-guided surgical platforms is strongly preferred.

Strong understanding of planning/navigation software and OR workflows.
Travel is expected to be 50% or greater, depending on location.

The expected salary is $120,000.00-$125,000.00 annually, plus bonus.

Benefits

Exceptional benefits package will be part of the package.

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FAQs About Clinical Support Specialist - Atlanta Jobs at Symmetrio

What is the work location for this position at Symmetrio?

This job at Symmetrio is located in Atlanta, GA, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.

What pay range can candidates expect for this role at Symmetrio?

Employer has not shared pay details for this role.

What employment applies to this position at Symmetrio?

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