Clinical Team Assistant

Under the supervision of the Clinic Coordinator, the Clinical Team Assistant (CTA) supports the Nurses and Clinic Coordinators with the daily management of non-clinical nursing and patient care functions in their assigned clinic.

Pay Scale: $26.27 - $31.35 Hour DOE

Duties and Responsibilities:

• Reviews refill requests for Clinic Nurse, updates pharmacy information as needed, determines correct prescribing provider and sends request to providers. Communicates directly with pharmacy and/ or patient if necessary.

• Performs clinical quality support functions:

• Follows up on outstanding mammograms and enters mammograms into Cancer Detection Program (CDP) web based tracking tool.

• Runs monthly report on health maintenance indicators such as overdue PAPs, immunizations, mammograms and others.

• Reassigns labs to providers or health educator for appropriate and timely follow-up.

• Assists Nurse with scanning, faxing, and other activities to ensure that patient documents are processed in a timely manner.

• Assists Nurse with case management activities such as: patient follow up to specialty appointments, in home support services, ordering of durable medical equipment and communication with patients as needed.

• Completes Prior Authorization and Treatment Authorization Requests.

• Maintains updated community resource directory for patients.

• Provides lab with missing patient demographic and insurance information necessary for accurate billing.

• Maintains a high level of communication with clinical team in regards to patient care and safety issues.

• Assists with process of panel reassignment including patient communication for graduating residents and other providers.

• Other duties as assigned.

• Participates in ongoing training.