Clinical Trainer Compliance Specialist

At Community Medical Centers (CMC), we're passionate about improving health and well-being in the communities we call home. That's why we work to ensure even our most vulnerable neighbors have affordable access to quality healthcare, regardless of age, income, or background. We offer integrated medical, dental, behavioral health, and supportive services, with a model of care that puts the patient at the center of a team-based approach. As one of the region's largest healthcare providers, our growing network of neighborhood health centers serves over 100,000 patients in San Joaquin and Solano counties.

MISSION

Working together to improve health and well-being in our communities.

BENEFITS

• Competitive Pay
• Medical, Dental, & Vision benefits options for full-time employees
• Flexible spending account for medical expenses
• Dependent care
• Employee assistance program
• Life Insurance
• Pet Insurance
• Short Term/Long Term Disability Insurances
• 403(b) retirement saving plan with company match
• 10 paid sick days/12 Holidays/Vacations days vary on position
• In Shape Discounted Gym Membership
• Excellent growth and advancement opportunities
• Collaborative and diverse environment

POSITION SUMMARY:

The Clinical Trainer and Compliance Specialist is responsible for back office training, a variety of audit and administrative responsibilities to ensure medical quality assurance and standardization of best practice across the organization. The CTCS is responsible for developing, planning, organizing, and delivering training programs related to all back office and nursing functions of the organization to improve the staff and patient experience. Training programs will be determined by internal organizational needs, strategic goals, objectives and compliance within state and federal training requirements. This position may require a varied work schedule as well as frequent travel between CMC sites. The Clinical Trainer and Compliance Specialist reports to the Clinical Training and Support Manager.

SPECIFIC DUTIES:

• Develops and delivers comprehensive back-office training for all clinical staff, including new hire orientation, annual compliance training, and overall training needs for optimal standardization and best practice across the organization.
• Develops and promotes a mentor program to encourage success during the first year for all new clinical staff.
• Manages and updates the master clinical staff training calendar for CMC.
• Maintains training supplies inventory.
• Invests in the training and knowledge of the Back Office Supervisors and Medical Assistant Team Leads to create strong clinical leaders within their assigned region.
• Collaborates with the Associate Director of Operations as a clinical partner to drive results through data with the adoption of standardized best practices within their assigned region.
• Works with the Director of Environmental Safety (DES) on Infection Control audits, Environment of Care audits, and survey preparedness audits.
• Performs audits, collects data entry of audit results, and tracks and shares audit results.
• Oversite of Vaccine Inventory Management to ensure that vaccines inventory is compliant based on vaccine management standards to ensure efficacy.
• Works with DES regarding Vaccines for Children (VFC) and Vaccines for Adults (VFA) logs and reports.
• Assists with and keeping track of VFC/CHDP/Health Plan Facility Site Review process and applications for new and current sites.
• Become HAM Radio certified within 90 days of hire/transfer into this role.
• Act as back-up HAM radio operator when needed.
• Works with DES on Emergency Management assignments and assists with coordinating events during statewide drill exercises.
• Attends and Assists with Environment of Care (EOC) meetings.
• Assist with tracking data for Emergency drills/Safety Inspection Checklist input and tracking.
• Works with DES on preparing sites for audit readiness for all auditing agencies and working with DES during these audits.
• Generate Infection Control reports from Tableau.
• Performs other duties as assigned.