Cloud Systems Engineer

Funko Overview

Welcome to the Funko-verse, a world built on pure imagination, a land governed by the philosophy that stories matter, a universe comprised of characters from countless fandoms, a galaxy of once upon a times and happily ever afters.

But what does Funko do?

Funko is a purveyor of pop culture, making and selling license-focused collectibles. We're based in Everett, WA where we have a store that delights kids of all ages (kids at heart included). We currently hold hundreds of licenses for franchises ranging from Marvel to Harry Potter, giving us the rights to create tens of thousands of characters-one of the largest portfolios in the pop culture and collectibles industry. We take your favorite characters and turn them into adorable, or sometimes scary, collectible figures. Our most famous line, Pop! Vinyl, has millions of fans around the world.

The primary role of the Cloud Systems Engineer will be to lead the transition of previously on-premise workloads to cloud-based infrastructure, acting as a SME on design, orchestration, support for new services. The candidate will be responsible for optimizing Funko's existing tenants within Azure/AWS, and lead the deployment for PaaS/IaaS systems. Candidate will work closely with internal and external development teams to build out needed resources for ongoing and future projects.

This individual must be a highly effective communicator (both verbal and written) and possess excellent analytical and problem-solving skills. A service-oriented attitude with the ability to multi-task, organize and re-reprioritize work in a dynamic, fast-paced environment are essential traits. The prospective candidate is a self-starter, performing day-to-day tasks with minimal supervision but working effectively with immediate and cross-functional team members.

Your Superpowers in Action

• Lead the optimization of existing Azure Account(s) and ensure tenant is configured to best-practices (Network, Security, Storage, Database and Compute)
• Configure and Support existing workloads and setup new resources to handle additional requirements from the Development teams
• Collaborate with development teams to support CI/CD pipelines and DevOps practices
• Review technical design documents and provide guidance on system architecture
• Provision, configure, refresh and maintain cloud environments needed for Development and Operation teams
• Work with Security and Compliance teams to ensure policy requirements are adhered to
• Provide regular analysis of system and service performance and make recommendations for improvement or redesign as needed
• Create, update and maintain documentation to reflect changes to the IT infrastructure
• Develop orchestration needed to scale infrastructure resources
• Design and execute test plans to ensure solution integrity and production readiness
• Assist with Disaster Recovery readiness and ensure business continuity is maintained
• Ensures consistent, timely, and effective response for all technical incidents/tickets reported by customers.
• Provide post-mortem support to determine the root cause of service interruptions and make recommendations on changes needed to prevent a recurrence
• Provide cross-functional leadership within IT, providing support for other engineers and service/support teams. Provide infrastructure support for Development teams.
• Manage and maintain relationships with external vendors as required.
• Continually review new technologies, document findings, conduct pilots and evaluate multiple vendors, make recommendations, and develop business cases to justify the investment.

Must-Have Superhero Gadgetry

• 3 + Years in an Infrastructure Engineering role in a Windows Environment
• 2 + Years of On-Premises/IaaS Infrastructure design, administration, support - including creating automation for workflows and templates (Terraform, PowerShell, Python, Bash, Orchestration)
• 2 + Years supporting Azure services, including Entra/AD, DevOps, PowerApps, PowerBI and Azure Kubernetes Service
• Familiarity with infrastructure-as-code tools (e.g., Terraform, CloudFormation) for automated provisioning and configuration
• Experience with scripting and automation tools (e.g., PowerShell, Azure CLI, ARM templates)
• Industry Certifications (Azure, AWS, MCP, MCSE, CCNP, CCNA) are a plus.
• Familiarity with AWS Systems Engineering and Architecture
• Program Management skillset - technical acumen, project management savvy, superb communication skills, highly responsive to clients, attention to detail, and operational follow-through are all required qualities for this position
• Knowledge of service management experience utilizing ITIL v.3 or similar service management processes
• Vendor management experience leveraging SLA and KPI metrics to drive results
• Team-Focused work style and desire to mentor other team members to continually improve the delivery of services to our customers
• Strong, professional communication skills, both verbal and written, including the skill in articulating and translating technical language to non-technical customers
• Bachelor's Degree in Computer Science, Information Systems or other related field or equivalent work experience

Salary Information

The base salary range for this position in the selected city is $90,610 - 110,500 annually.Compensation may vary outside of this range depending on a number of factors, including a candidate's qualifications, skills, competencies and experience, and location. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units.

What Funko Offers

Funko offers a competitive compensation package with full benefits and a 401(K) plan with matching contributions from the company. Most importantly, we offer a creative work environment with people who love pop culture just as much as you do. Can't wait to gush about your latest binge? Neither can we! Looking for a place where your favorite pop culture t-shirt will receive the compliments it deserves? We know how you feel!