Collateral Management Sr. Specialist

About the Company

Valon is transforming both mortgage servicing and consumer direct lending with a technology-first approach. Backed by Andreessen Horowitz (a16z) and managing over $130 billion in loans, we’ve built our platforms from the ground up—not on outdated legacy systems—so homeowners, lenders, and investors experience greater transparency, efficiency, and care. By unifying processes into a modern, AI-native operating system, we’re leading the way in automation, compliance, and continuous improvement across our servicing and lending businesses.

Our mission is to empower every homeowner by making the mortgage experience simple, secure, and financially empowering. To achieve this, we bring together world-class engineers, servicing experts, lending professionals, and operations leaders who share a passion for improving the homeowner journey. We’re not only reshaping what servicing and lending look like today—we’re creating opportunities for talented people to help drive the future of the industry.

As we continue to grow, Valon is expanding its footprint across multiple states, opening the door to exciting new roles and career paths. Joining Valon means becoming part of a fast-scaling company where innovation, collaboration, and customer impact go hand in hand. Mortgage is just the beginning—we’re building the future of regulated finance, and we want you to be part of it.

Loan Administration at Valon

The Loan Administration team powers all of the operations required to keep Valon running smoothly. From onboarding loans to handling insurance and processing payments, the Loan Administration team ensures that homeowners continue to receive a first-class experience at Valon from behind the scenes.

About the Role

As part of the Collateral Management team, the Senior Specialist will be responsible for performing a variety of functions related to residential loans. We're looking for someone who can switch between multiple functions while focusing on intricate details. The Collateral Management Senior Specialist will be responsible for processing lien releases, ordering and processing collateral files for paid-off loans, requesting collateral files for delinquent loans, and other various tasks.

Responsibilities

• Process documents and tasks related to loan payoffs.

• Assist with closing by completing the original deeds to various counties for recording.

• Assist and back-up for the release of deeds of trust and trailing recorded docs to be received.

• Manage deadlines for lien releases listed under relevant state guidelines.

• Report tasks completed and identify improvements.

• Prioritize and manage a high volume of requests daily.

• Work with internal business partners to develop improved processes and system updates

• Other duties as assigned

Ideal Background

• Bachelor's degree preferred

• 3-5 years of financial industry experience

• 3-5 years of mortgage servicing experience

Minimum Qualifications

• Strong attention to detail

• Excellent critical thinking skills

• Exceptional problem-solving skills

• Ability to process a high volume of tasks

• Collaboration and communication skills

• Experience working with cross-functional teams to solve business problems and manage change in a fast-paced environment

• Minimum education requirement: High school diploma or GED equivalent required

Location

• Onsite

Benefits

• Compensation: Competitive salary and 401k plan

• Health & well-being: We’ll invest in your physical and mental well-being with comprehensive medical, dental, & vision benefits

• Food & meals: In-office snacks and drinks, alongside Bagel Fridays

• Commuter benefits: We offer pre-tax deductions for public transportation, ride-share services, and parking expenses to make your commute more affordable and convenient.

• Grow together: Company-wide orientation for you to successfully onboard, and other learning & development opportunities, including regular review cycles that feature 360-degree feedback

• Generous time off: 17 days paid time off, sick days, and 11 company holidays

• Baby bonding time: 12 weeks off for both birthing and non-birthing parents, fully paid so you can focus your energy on your newest addition.

Throughout the interview process, please remember that emails will only be from valon.com email addresses. We will never ask for any personally identifiable information during the interview process itself. Please reach out to talent@valon.com if you have any requests to verify the authenticity of an outreach.

Valon is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. Valon makes hiring decisions based solely on qualifications, merit, and business needs at the time.