Collections Agency - Compliance Director

ExternalDuluth, Georgia

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Overview

Schedule

Full-time

Career level

Director

Remote

Benefits

Career Development

Job Description

The Collections Agency Compliance Director plans and coordinates operational activities of the company to guarantee compliance with government regulations and client requirements. Performs multiple, centralized Compliance Department activities and directly support the company’s compliance department. Identify, assess, manage and report on the company’s compliance with regulatory, legislative, contractual and risk management.

This is a remote position, with minimal travel. The Compliance Director will lead the weekly compliance management meetings, including keeping records of the agenda, discussion topics and actions required, provide support for the SOC 2 Type 2 Compliance audit, and assist in the preparation of license renewals. This position requires previous experience in proposing new policies and changes to existing policies in response to regulatory changes, business operations, licensing or internal controls.The Compliance Director must stay informed and communicate new and proposed Federal law changes including CFPB, TCPA, FCRA, HIPAA, and other regulatory changes as well as any state statutes that may affect the debt collection industry, including changes involving medical debt collections. This position requires previous experience managing a team and working in the Compliance field preferably in the Collections or Banking industry; experience managing a nearshore site is a bonus.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Ensure all policies and procedures are implemented and well documented in the case of an internal/external audit. Provides support during all internal/external audits as requested and required. Research and analyze changes in regulatory and legislative requirements. Performing internal reviews and identifying compliance problems that require formal attention.

Deliver comprehensive but concise reports in a timely manner. Assist with development and management of compliance processes and checklists based on the region of coverage.

Develop risk-management strategies to avoid non-compliance and file compliance reports as needed. Handle telephone inquiries regarding questions on policies and guidelines.

Keep current on the changes in the collections industry. Train and mentor junior team members.

Perform other duties as assigned.

Illinois, Maryland, Massachusetts and New Jersey residents click below for compensation and benefits

https://www.holliscobb.com/state-specific-benefits/

Hollis Cobb is an Equal Opportunity Employer

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FAQs About Collections Agency - Compliance Director Jobs at External

What is the work location for this position at External?

This job at External is located in Duluth, Georgia, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.

What pay range can candidates expect for this role at External?

Employer has not shared pay details for this role.

What employment applies to this position at External?

External lists this role as a Full-time position.

What experience level is required for this role at External?

External is looking for a candidate with "Director" experience level.

Does External allow remote work for this role?

Yes, this position at External supports remote work, giving candidates the flexibility to work outside the primary office location.

What benefits are offered by External for this role?

External offers Career Development for this position. Actual benefits may vary depending on the employer's policies and employment terms.

What is the process to apply for this position at External?

You can apply for this role at External either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.