
Collections Representative In Office
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Job Description
- Competitive salary
- Health insurance
- Paid time off
- Inspirational: Empowering teams to innovate and achieve greatness.
- Disciplined: Upholding excellence and attention to detail in all endeavors.
- Accountable: Ensuring transparency and trustworthiness in every action.
- Execution: Delivering results with precision and efficiency.
- Aligned: Synchronizing goals and values across the organization.
- Transparency: Encouraging open communication and teamwork.
- Generate and issue accurate invoices for rapid drug test kits, alcohol testing devices, and related products
- Apply customer payments (checks, ACH, wire, credit cards) promptly and accurately
- Reconcile customer accounts and investigate discrepancies
- Maintain and monitor AR aging reports
- Process credits, returns, and billing adjustments in coordination with customer service and logistics teams
- Follow up on past-due accounts via phone, email, and in-person communication when needed
- Work closely with the sales, warehouse, and shipping teams to resolve invoice or delivery disputes
- Maintain strong working relationships with internal departments to support timely payment
- Escalate delinquent accounts according to company policy
- Maintain accurate customer files, including tax-exempt certificates and payment terms
- Ensure compliance with internal accounting procedures and audit requirements
- Assist with month-end close and audit preparation
- Support customer credit reviews and account setup
- Prepare weekly and monthly AR and collection reports for management
- Assist with cash flow tracking and forecasting
- Identify opportunities to improve billing accuracy and reduce Days Sales Outstanding (DSO)
- Perform additional accounting and administrative duties as assigned
- 2+ years of Accounts Receivable experience (B2B preferred)
- Experience in a manufacturing, distribution, or healthcare-related environment
- Strong attention to detail and organizational skills
- Proficiency in accounting software (QuickBooks, NetSuite, SAP, or similar)
- Working knowledge of Microsoft Excel
- Strong verbal and written communication skills
- Ability to work on-site during standard business hours
- Experience with medical devices, diagnostics, or regulated products
- Familiarity with distributor, clinic, laboratory, or employer accounts
- Knowledge of sales tax and tax-exempt customers
- Associate’s or Bachelor’s degree in Accounting, Finance, or related field
- Accounts Receivable & Collections
- In-Office Team Collaboration
- High-Volume Invoicing
- Customer Account Reconciliation
- Financial Reporting
- Compliance & Documentation
- On-site office within a manufacturing and distribution facility
- Fast-paced, deadline-driven environment
- Regular interaction with accounting, sales, customer service, and warehouse teams
- Standard business hours, Monday–Friday
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
The National Drug & Alcohol Screening Association (NDASA) is a member-owned, member-driven, member-operated organization whose mission is to advocate for safe and drug-free workplaces and communities through legislative advocacy, education, training and excellence in drug and alcohol screening services. We offer a multitude of member benefits and discounts, keeping our members informed with weekly communications, a quarterly newsletter, a weekly podcast and Town Hall Meeting, monthly educational webinars and an annual conference. Our training, certification and accreditation programs are second to none. Member participation opportunities include committees, State Affiliates program, course re-seller training, promotions & sponsorships, and regional training events.
Automate your job search with Sonara.
Submit 10x as many applications with less effort than one manual application.
