Collections Specialist
Security National Financial CorporationMurray, UT
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Overview
Schedule
Full-time
Career level
Senior-level
Job Description
Apply
Job Type
Full-time
Description
What You'll Do:
Collections representative Is an integral part of our compan's success. We are seeking candidates that have a professional and Courteous approach with an enthusiasm to problem solve.
Duties will include:
- Outbound collections communication
- Preparing demand letters
- Reviewing and submitting Foreclosure referrals
- Communicating with internal Legal department on delinquent loans
- Handling incoming customer service calls
- Payment processing
- Data processing
- Reporting management
- Understanding and following Fair Debt Collections Practices Act
- Negotiating payment arrangements
- Determining debtor's financial ability to offer alternate payment plans
- Skip Tracking to locate debtors
- Documenting and maintaining all incoming and outgoing collection efforts
- Scheduling property inspection and determining property conditions
- Addressing inquiries and issues of debtors in a timely and professional manner
- Providing outstanding customer service
- Monitoring accounts to identify outstanding debts
- Managing delinquency reporting activities
- Perform general clerical duties as needed
Requirements
What we'll love about you:
- 3 years mortgage experience is required
- 1 year experience in collections
- Bilingual in Spanish is a plus
- Attention to detail, efficiency in work, and being open to feedback
- Good data entry skills and phone etiquette are required
- Strong written and verbal communication
- Letter writing skills are needed for professional email responses
- Proficiency in Microsoft Office Suite of Products: Word, Excel
- Ability to learn new systems
- We use Encompass, Servicing Director and OnBase for our loans and documents
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FAQs About Collections Specialist Jobs at Security National Financial Corporation
What is the work location for this position at Security National Financial Corporation?
This job at Security National Financial Corporation is located in Murray, UT, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.
What pay range can candidates expect for this role at Security National Financial Corporation?
Employer has not shared pay details for this role.
What employment applies to this position at Security National Financial Corporation?
Security National Financial Corporation lists this role as a Full-time position.
What experience level is required for this role at Security National Financial Corporation?
Security National Financial Corporation is looking for a candidate with "Senior-level" experience level.
What is the process to apply for this position at Security National Financial Corporation?
You can apply for this role at Security National Financial Corporation either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.