Collections Team Lead

Uline, Inc.Glenview, IL

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Overview

Schedule

Full-time

Career level

Director

Remote

On-site

Benefits

Health Insurance

Paid Holidays

Paid Vacation

Job Description

Collections Team Lead

Corporate Headquarters

12575 Uline Drive, Pleasant Prairie, WI 53158

Looking to grow your leadership career in finance? Join Uline as a Collections Team Lead, where you'll mentor a dedicated team, improve processes and make a direct impact on financial operations for our growing North American company.

Careers Packed with Potential. Backed by 45+ years of success, Uline offers opportunities to grow your career with stability you can count on.

Position Responsibilities

Lead the Corporate Collections team by managing workflow, conducting regular check-in meetings and creating a positive work environment.
Evaluate team member performance through regular feedback, career development discussions and year-end reviews.
Resolve escalated customer concerns and guide the team in effective payment collection strategies.
Partner with management to identify process improvements and recommend solutions that enhance operational efficiency.
Coordinate cross-functional resources to support collection initiatives, including leading Customer Service team members when needed.

Minimum Requirements

High school diploma or equivalent. Bachelor's degree in finance, accounting or a related field preferred.
2+ years of collections or customer service experience. Leadership experience a plus.
Strong communication and customer service skills with excellent attention to detail.
Ability to work from our Waukegan office at least 50% of the time.

Benefits

Complete health insurance coverage and 401(k) with 6% employer match that starts day one!
Multiple bonus programs.
Paid holidays and generous paid time off.
Tuition Assistance Program that covers professional continuing education.

Employee Perks

On-site café and first-class fitness center with complimentary personal trainers.
Over four miles of beautifully maintained walking trails.

About Uline

Uline, a family-owned company, is North America's leading distributor of shipping, industrial, and packaging materials with over 9,800 employees across 14 locations.

Uline is a drug-free workplace. All new hires must complete a pre-employment hair follicle drug screening. All positions are on-site.

EEO/AA Employer/Vet/Disabled

#LI-CD1

#CORP

(#IN-PPFIN2)

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Our employees make the difference and we are committed to offering exceptional benefits and perks! Explore Uline.jobs to learn more!

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FAQs About Collections Team Lead Jobs at Uline, Inc.

What is the work location for this position at Uline, Inc.?

This job at Uline, Inc. is located in Glenview, IL, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.

What pay range can candidates expect for this role at Uline, Inc.?

Employer has not shared pay details for this role.

What employment applies to this position at Uline, Inc.?

Uline, Inc. lists this role as a Full-time position.

What experience level is required for this role at Uline, Inc.?

Uline, Inc. is looking for a candidate with "Director" experience level.

What benefits are offered by Uline, Inc. for this role?

Uline, Inc. offers following benefits: Health Insurance, Paid Holidays, Paid Vacation, 401k Matching/Retirement Savings, and Tuition/Education Assistance for this position. Actual benefits may vary depending on the employer's policies and employment terms.

What is the process to apply for this position at Uline, Inc.?

You can apply for this role at Uline, Inc. either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.