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Commercial Appliance Support Specialist

The Yes GroupBrookfield, WI
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Overview

Schedule
Full-time
Career level
Senior-level
Remote
On-site
Benefits
Health Insurance
Paid Holidays
Paid Vacation

Job Description

The YES Group is looking for a mechanically inclined problem-solver to support customers and equipment across several leading foodservice brands in an operations based role.

This role is ideal for someone with an appliance repair, HVAC, mechanical, or service background who enjoys troubleshooting, figuring things out, and helping customers get back up and running. You’ll serve as a key resource for customers, providing guidance over the phone and email, while also supporting light service work and equipment prep as part of our day-to-day operations.

While this role includes some warehouse and fulfillment responsibilities, the primary focus is equipment troubleshooting, problem-solving, and customer assistance.

Requirements

Strong mechanical aptitude (appliance repair, HVAC, refrigeration, automotive, or similar background preferred)

Natural problem-solver with the ability to think on your feet

Comfortable helping customers troubleshoot issues over phone and email

Hands-on mindset with willingness to learn new equipment and systems

Organized and able to balance technical support with operational tasks

Strong communication skills—clear, calm, and solutions-oriented

Basic computer skills

Benefits

100% paid healthcare

100% 401(k) match + profit sharing

PTO, sick time, and paid holidays

Automate your job search with Sonara.

Submit 10x as many applications with less effort than one manual application.

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FAQs About Commercial Appliance Support Specialist Jobs at The Yes Group

What is the work location for this position at The Yes Group?
This job at The Yes Group is located in Brookfield, WI, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.
What pay range can candidates expect for this role at The Yes Group?
Employer has not shared pay details for this role.
What employment applies to this position at The Yes Group?
The Yes Group lists this role as a Full-time position.
What experience level is required for this role at The Yes Group?
The Yes Group is looking for a candidate with "Senior-level" experience level.
What benefits are offered by The Yes Group for this role?
The Yes Group offers following benefits: Health Insurance, Paid Holidays, Paid Vacation, Paid Sick Leave, and 401k Matching/Retirement Savings for this position. Actual benefits may vary depending on the employer's policies and employment terms.
What is the process to apply for this position at The Yes Group?
You can apply for this role at The Yes Group either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.