Commercial Banking Coordinator Supervisor

Responsible for supporting the Regional Growth Strategy by leading the Commercial Banking Client service channel of the designated region. Serves as a catalyst to accelerate achievement of client business goals by ensuring Commercial Bankers, clients and business partners are connected through arranged meetings, coordinating events, business development planning and scheduling. Ensures the timely and accurate processing of all client accounts and required servicing documentation from a wholly new and innovative platform that resonates with a targeted market segment. Consistently gains the confidence and trust of others through honesty, integrity, and authenticity.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Supervisory Functions:

• Leads a team of Commercial Banking Coordinators providing leadership, development, and

• Supports regional growth strategy by collaborating with key regional leadership to drive efficiency and consistency within the CBC service channel throughout the region.

• Participates in the hiring and termination of

• Monitors team's performance and aligns work processes to ensure goals are

• Monitor CBC's support of the commercial bankers including but not limited to:

• Meeting established goals

• Coordinating loan preparation

• Reviewing reports

• Processing closed loans

• Promptly responding to customer inquiries

• Managing past dues and overdrafts

• Assisting in completing annual reviews

• CBC Operations Functions:

• Assist commercial bankers to keep portfolio in

• Review weekly reports, book loans, follow up on post-closing exceptions, review files and provide commercial bankers with a list of requirements due.

• Coordinate loan approval and document

• Process closed loans for booking and submission to loan

• Provide prompt and professional service to customer

• Communicate with outside vendor companies regarding closing

• Banker portfolio management:

• Review exceptions reports and follow up with borrowers and commercial bankers to clear loan document exceptions.

• Manage past dues by providing weekly reports to commercial bankers and follow up with customers on past financial statements.

• Assist in completing annual reviews when

• Monitor

• Customer retention and growth:

• Implement customer satisfaction

• Analyze customer survey

• Adhere to the highest legal and ethical standards applicable to our industry and to Seacoast Bank's Code of Conduct, while observing both the spirit and letter of all government regulations and laws, and bank policies and procedures.

• Ensure adherence to AML/BSA requirements, audit procedures, dual control, security, Business Continuity, and all other regulated banking requirements.

• Adhere to Seacoast Bank's Code of Conduct.

EDUCATION AND/OR EXPERIENCE:

• High School Diploma or equivalent
• Bachelor degree in Business Administration, Economics, Finance or related major,
• 5+ years related experience in process and office management, business analytics and diagnosis obtained through commercial lending support and portfolio management.
• 2+ year's financial services

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Statements above are intended to describe the general nature and level of work being performed by people assigned to this position. They are not intended to be an exhaustive list of responsibilities, duties, and skills. Because these statements are general, the job description is used for a variety of purposes including job evaluations; performance reviews; recruitment; etc. All Associates are required to adhere to the highest legal and ethical standards applicable to our industry. It is the policy of Seacoast Bank that all Associates will be familiar and compliant with all regulatory, legal, ethical and Bank risk mitigation requirements pertaining to both our industry and their individual roles. This includes the on time, successful completion of annual required training post-hire and effective execution of role responsibilities.