Commercial Customer Service Representative
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Overview
Remote
On-site
Compensation
$45,000-$65,000/year
Job Description
- In this role, you will be the primary contact for our business clients, handling day-to-day service needs, processing policy changes, and assisting with renewals. You will collaborate with team members and producers to deliver exceptional service, ensuring accuracy in coverage and strengthening client relationships.
- This position will be in our office in Walhalla, SC.
Salary Range: $45000.00 - $65000.00 per year
BenefitsAnnual Base Salary + Commission+ Bonus Opportunities
Paid Time Off (PTO)
Life Insurance
Disability Insurance
Hands on Training
Mon-Fri Schedule
Career Growth Opportunities
Retirement Plan
Responsibilities
- Client Service: Respond promptly to client inquiries via phone and email regarding coverage questions, billing issues, and policy updates.
- Policy Maintenance: Process endorsements, renewals, and cancellations, ensuring all changes are accurately documented in the Agency Management System (AMS).
- Documentation: Issue certificates of insurance, auto ID cards, and binders on a priority basis.
- Renewal Support: Assist with the renewal process by gathering updated underwriting data, ordering loss runs, and preparing renewal proposals.
- Accuracy & Compliance: Diligently review policies and endorsements for accuracy, ensuring compliance with carrier and agency standards.
- Active Property & Casualty (P&C) insurance license.
- 2+ years of experience in commercial lines insurance.
- Excellent verbal and written communication skills, with the ability to explain complex insurance terms clearly.
Automate your job search with Sonara.
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FAQs About Commercial Customer Service Representative Jobs at Upstate Insurance Agency
What is the work location for this position at Upstate Insurance Agency?
This job at Upstate Insurance Agency is located in Walhalla, SC, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.
What pay range can candidates expect for this role at Upstate Insurance Agency?
Candidates can expect a pay range of $45,000 and $65,000 per year.
What employment applies to this position at Upstate Insurance Agency?
The employer has not provided this information. This may be discussed during the hiring process.
What is the process to apply for this position at Upstate Insurance Agency?
You can apply for this role at Upstate Insurance Agency either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.