Commercial Lines Team Lead - Small Business
Ross & Yerger Insurance, Inc.Jackson, MS
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Overview
Schedule
Full-time
Career level
Director
Remote
On-site
Benefits
Career Development
Job Description
Major Duties and Responsibilities:
- Ensure proper staffing levels within the team are adequate at all times.
- Conduct performance reviews and provide ongoing mentorship for team members
- Determine any training issues on team and work with Operations Manager for needed training
- Monitor the workflows and procedures within the team to ensure they are being followed
- Oversee the client experience, including issues & complaints and necessary proactive ideas
- Direct and facilitate monthly Team Meetings
- Act as the primary communicator between Department Leader and the Team
- Provide training to others as requested. Share knowledge that is useful to the department
- Monitor Binder and Renewal reports to ensure that the team client book is being kept current
- Perform all necessary Client Management duties- see client manager job description
- Perform other duties as requested by Department Manager
Requirements
- Must be a self-starter, able to self-manage workload to ensure Clients are satisfied with Ross & Yerger and their insurance carrier(s).
- Proficiency in both verbal and written forms of communication. Basic computer/data entry skills (agency management, word processing, and spreadsheet analysis) preferred and above average mathematical skills also required.
- Demonstrate understanding of Commercial Insurance coverage and ability to communicate effectively with potential and existing clients
- Minimum five years experience in commercial insurance, customer service or similar position with underwriting and/or insurance background.
- 4-year college degree preferred. Property & Casualty License required
- Ability to work in a fast-paced, multiple tasking and deadline sensitive environment.
- Maintain and provide excellent customer service to new and existing clients at all times.
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FAQs About Commercial Lines Team Lead - Small Business Jobs at Ross & Yerger Insurance, Inc.
What is the work location for this position at Ross & Yerger Insurance, Inc.?
This job at Ross & Yerger Insurance, Inc. is located in Jackson, MS, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.
What pay range can candidates expect for this role at Ross & Yerger Insurance, Inc.?
Employer has not shared pay details for this role.
What employment applies to this position at Ross & Yerger Insurance, Inc.?
Ross & Yerger Insurance, Inc. lists this role as a Full-time position.
What experience level is required for this role at Ross & Yerger Insurance, Inc.?
Ross & Yerger Insurance, Inc. is looking for a candidate with "Director" experience level.
What benefits are offered by Ross & Yerger Insurance, Inc. for this role?
Ross & Yerger Insurance, Inc. offers Career Development for this position. Actual benefits may vary depending on the employer's policies and employment terms.
What is the process to apply for this position at Ross & Yerger Insurance, Inc.?
You can apply for this role at Ross & Yerger Insurance, Inc. either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.