Commercial Mortgage System Support

FICS, Inc.Addison, TX

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Overview

Schedule

Full-time

Career level

Entry-level

Remote

On-site

Job Description

FICS is grateful to have continually grown its customer base, and is searching for an enthusiastic commercial loan servicing software system support team member to join in supporting its customers.

A System Support team member at FICS is the first in line to provide high-quality commercial mortgage loan servicing software system support and consulting, to help disentangle the commercial mortgage process for our clients. Each communication directly affects the efficiency of our customers’ operations and their success. System Support team members communicate with customers via phone calls and email in a fast-paced environment, train FICS customers to use the FICS software, perform FICS product webinars, and are the first in line in the collaborative process of testing the FICS software for quality assurance.

Requirements

What you bring:

1-2 years of experience in the commercial mortgage loan servicing industry.
A solid understanding of commercial mortgage loan servicing. Knowledge of escrow administration, asset management, cash management, investor reporting, and/or IRS reporting is a plus.
Exceptional verbal and written communication skills are a must.
Excellent interpersonal and presentation skills, as well as an eagerness to learn.
Technical proficiency in learning robust software systems.
Natural problem-solving skills.
Ability to travel across the U.S., when needed.

Benefits

FICS puts its Family of Customers first and continues to uphold its longstanding record of providing significant competitive advantages to its nationwide customer base for over 35 years and counting.

Find out what it’s like to be an FICS team member at: www.FICS.com/about-us/life-at-fics and view some highlighted benefits and perks at www.FICS.com/about-us-employment

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FAQs About Commercial Mortgage System Support Jobs at FICS, Inc.

What is the work location for this position at FICS, Inc.?

This job at FICS, Inc. is located in Addison, TX, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.

What pay range can candidates expect for this role at FICS, Inc.?

Employer has not shared pay details for this role.

What employment applies to this position at FICS, Inc.?

FICS, Inc. lists this role as a Full-time position.

What experience level is required for this role at FICS, Inc.?

FICS, Inc. is looking for a candidate with "Entry-level" experience level.

What is the process to apply for this position at FICS, Inc.?

You can apply for this role at FICS, Inc. either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.